yahoo mail in firefox
Just recently when I am on yahoo mail, I randomly get logged off. When I try to log back in, I have to change my password to succeed. I am running out of ideas for password as I have changed it dozens of times. This did not occur immediately after an update. Just out of curiosity, I did system restore to undo the last ff update, but still happened either way. I went thru deleting all cookies, stored passwords and cleared browser history. None of this helped. Virus scans showed negative. I have called att/yahoo tech support and they could not fix this. I have opened my mail in IE and do not have this problem using that browser. But come, I hate IE. So I have windows 7 professional. Not sure of all the pertinent system info needed but appreciate any suggestions.
All Replies (1)
Hi, in about:config, you haven't changed privacy.resistFingerprinting to True by any chance? If so, click the Toggle button on the right to change it to False then restart Firefox.
- Try turning off 'Enhanced Tracking Protection' for that site in Firefox by clicking the shield icon at the left-hand end of the address bar - Enhanced Tracking Protection in Firefox for desktop
- Disable any ad blocker you may be using then reload the site.
- Hold down the Shift key when you start Firefox to start in Safe Mode. More - Troubleshoot Firefox issues using Safe Mode.
If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions, then restart Firefox; now if it's still OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.
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