Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is it possible to restore favorites from a computer that was re-imaged? User doesn't know if they were ever logged into Firefox

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu jscher2000

more options

Is it possible to restore favorites from a computer that was re-imaged? User doesn't know if they were ever logged into Firefox to use the sync feature. Of course this didn't come up until after the laptop was re-imaged so i'm not really holding my breathe. Any help would be appreciated.

Thank you, Colin

Isisombululo esikhethiwe

Hmm, if you didn't use the built-in Windows "Reset" or "Refresh" that preserves the old user profile folder under C:\Windows.old then I suspect all the data is gone. We sometimes suggest to Windows users to try the Recuva program, which will check for erased files, but if your reimage replaced all the file tables, that won't be helpful, either. Nothing else is coming to mind.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hmm, if you didn't use the built-in Windows "Reset" or "Refresh" that preserves the old user profile folder under C:\Windows.old then I suspect all the data is gone. We sometimes suggest to Windows users to try the Recuva program, which will check for erased files, but if your reimage replaced all the file tables, that won't be helpful, either. Nothing else is coming to mind.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.