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I changed to Firefox 76.
For the first time Firefox Lockwise asked me for a password. I entered the password that I have kept a secure copy of, but Lockwise refused my password and has locked me out of all my 138 passwords. I am working on my own PC. Every time prior to this it has opened up and let me access any passwords I needed. What can I do... My Privacy and Security settings does not have the Master Password ticked, so I don't understand why it is suddenly doing this and I have read articles for 2 hours and nowhere does it help.
All Replies (5)
This is your system user password, not a firefox pwd.
Hi, Thank you for answering, but I don't entirely understand.
It is the only password I have for Firefox generated when I created an account. I don't understand why it is asking for a password to access my Logins, when i never generated one. Either way, my passwords work to open accounts, but I can no longer use the eye facility to see them when I could last time I opened Logins and Passwords.
What do I do now?
This is the password for your Windows user, the one you type in to enter the system.
Not password you generated in Firefox.
Okulungisiwe ngu TyDraniu
I apologize for being so persistent. I think you are suggesting that it is a Windows password that is required and I have taken a screenshot, that states that the password is required by Windows Security. Is that the password I use to open up my computer? I have tried that password and it did not work. I am not aware of any other Windows password, and don't believe I had one apart from the one mentioned above. Do you have any suggestions about how I might resolve this situation? I have attached the screenshot.
Hi Suzanne, you could set up a new password for your computer and than try again.