Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Anomalous image handling which only occurs with Firefox

  • 5 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

I am a member of Quizzclub and regularly take part in on line quizzes. Lately I have noticed that the pictures which are part of the quiz, crop in such a way as to obscure the first answer option. In the attached picture you can see only two options, Switzerland and France but underneath the picture caption there is an answer option 'Germany'. This does not happen in other browsers (Safari and Chrome) only in Firefox.

The URL of the pictured page is https://quizzclub.com/quizzes/can-you-match-the-cheese-to-its-country-of-origin/

Can you please look at why this is happening as it spoils my quiz experience.

I am a member of Quizzclub and regularly take part in on line quizzes. Lately I have noticed that the pictures which are part of the quiz, crop in such a way as to obscure the first answer option. In the attached picture you can see only two options, Switzerland and France but underneath the picture caption there is an answer option 'Germany'. This does not happen in other browsers (Safari and Chrome) only in Firefox. The URL of the pictured page is https://quizzclub.com/quizzes/can-you-match-the-cheese-to-its-country-of-origin/ Can you please look at why this is happening as it spoils my quiz experience.
Ama-screenshot ananyekiwe

All Replies (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Thanks FredMcD but no cigar - exactly the same effect so the problem is still there.

Okulungisiwe ngu RTS48UK

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thanks again FredMcD but that was the first point of call to try and solve this problem. I am still having the same issues. I really think it is a Firefox artifact or bug. I do not get the same with either Safari or Chrome so it seems that the web page is not corrupt. Have you tried to look at the URL that I posted (and also in the picture)? I would be interested to know if you get the same problem.

more options

I had no problem with the link.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia