Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

YouTube low quality - cannot change resolution

  • 2 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu kontakt71

more options


I am using the latest official Firefox build 75.0 on my Macbook Pro 15 inch 2018. Have an odd problem. When I play a video directly on YouTube, the quality is always 360p. Even when I manually switch to 1080p or 4k. It always displays the video in 360p. When the same video is embedded on another website it is possible to switch the quality (and the video is shown in 1080p and/or 4k). Can somebody help me please? It is so annoying! I have added a screenshot of my Addons if helpful.

Greetings from Germany and stay healthy Jan

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Try disabling the Youtube HD add on and trying again

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Try disabling the Youtube HD add on and trying again

more options

Thank you so much! That helped!!!!!