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Restore bookmarks isn't working

  • 7 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu jscher2000

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I just updated to windows 10, before I did I backed up my files on my firefox bookmark account. I went to to the restore thing, I saw all my stuff for a moment but after accepting the restore I can't get it to show. I still have my one Restore March, 31st option with 11 items appearing but nothing happens.

Isisombululo esikhethiwe

Hi Yield, when you use the Restore feature in the Library window, the bookmarks should return to their last locations. However, 11 items isn't very many, so I'm not sure restoring that particular backup will be useful. Are there any others listed?

Possibly your Windows upgrade created this folder:

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. The bookmark backup files are in a folder named bookmarkbackups in each profile. You can copy promising files to the Desktop to try in a Restore.

Anything so far?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

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Isisombululo Esikhethiwe

Hi Yield, when you use the Restore feature in the Library window, the bookmarks should return to their last locations. However, 11 items isn't very many, so I'm not sure restoring that particular backup will be useful. Are there any others listed?

Possibly your Windows upgrade created this folder:

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. The bookmark backup files are in a folder named bookmarkbackups in each profile. You can copy promising files to the Desktop to try in a Restore.

Anything so far?

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jscher2000 said

Hi Yield, when you use the Restore feature in the Library window, the bookmarks should return to their last locations. However, 11 items isn't very many, so I'm not sure restoring that particular backup will be useful. Are there any others listed? Possibly your Windows upgrade created this folder: C:\Windows.old Can you find such a folder on your system? If so: Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files Then check here: C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\ You might just have one profile folder, or you might have more than one. The bookmark backup files are in a folder named bookmarkbackups in each profile. You can copy promising files to the Desktop to try in a Restore. Anything so far?

YES!!!!! this got every single thing back!!. Thank you so much it worked! I had lots of school things I needed back, Thank you thank you!

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Thank you for reporting back.

By the way, Windows deletes that folder automatically after about 28 days, so if there's anything else in there you might want to rescue, make a little time in coming days to look through it.

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Sorry mister jscher2000, i followed the instructions given in a previous post but it doesn't work. I tried to restore the following file:

bookmarks-2020-05-11_11_ntRhORY92JyZG23KzkglbA==.jsonlz4

and as an alternative

bookmarks-2020-05-15_13_qXFxELlarkeDJwuqDrOTMQ==.jsonlz4

and it didn't work at all.

I know Mozilla Firefox is free and I shouldn't have any expectations and I shouldn't complain, but this is really frustrating because I lost my bookmarks from the PC from workplace.

At home I didn't have this problem. As an additional remark: at home I have a legal Windows 10 license; I suppose I have a legal one at workplace too (I hope)(I work in a state university).

If Mozilla Firefox is not safe anymore, I should migrate to Chrome or another browser.

I know I'm 51 years old and I teach in social sciences but I get the feeling that some IT things are going a little bit too far for me, at least. I don't like modern technology and I feel I'm technologically harassed.

Sorry for the last part of my posting. But technological harassment is the least I need now, with this pandemic complication.

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I forgot to mention. I didn't copy promising files to the Desktop to try in a Restore. I tried the restoration directly from the folders bookmarkbackups because I don't know what "promising files" means (english is not my native language).

Oh boy, do I feel like an idiot in this High Tech world...

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Now I just tried to restore the "bookmarks-2020-05-11_11_ntRhORY92JyZG23KzkglbA==.jsonlz4" saved on Desktop (as you suggested) and after I closed my Mozilla browser and reopened it, I just realized not only that it didn't restored my old bookmarks but I lost the few ones which were saved (I don't remember saving them in Bookmarks toolbar) and were available a couple o minutes ago. I lost even a bookmark for this thread (or how do you call it) which I recently made in Bookmark Toolbar because I was sure that I wouldn't be able to trace it back in the whole topic "jungle" from mozilla forum (no offense). But I was able to find it again because it was still available in "History". Lucky me.

Jesus, I knew I suffer from depression but now I just added a super IT depression for sure...

Sorry again for the off-topic remark.

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Hi Sceptic1968, the two files you mentioned hardly have anything in them. The number after the date is the total number of items in the file, so only 11 or 13, which might be the built-in list of bookmarks and folders:

  • bookmarks-2020-05-11_11_gibberish==.jsonlz4
  • bookmarks-2020-05-15_13_gibberish==.jsonlz4

Do you have any other backup files available?

Helpful?

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