Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why caint I bring up my Spectrum account anymore for I need to check my balance & service options?

more options

I need my Spectrum account bills & services in order to adjust or change the way I use my phone calls & etc?

I need my Spectrum account bills & services in order to adjust or change the way I use my phone calls & etc?

Isisombululo esikhethiwe

I have already solved my problem by clicking on the lock button & at the bottom it said clear cookies & site data. When I did that this allowed me to bring up my Spectrum account page, thankfully! I am now able to sign in to my Spectrum account

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Hi EJ_Clark, what happens when you try to access that page? For example:

  • Error page: could you copy/paste its contents into a reply?
  • Error popup: what does it say?
  • Sent back to login again
  • Blank page
  • Something else happens...
more options

Isisombululo Esikhethiwe

I have already solved my problem by clicking on the lock button & at the bottom it said clear cookies & site data. When I did that this allowed me to bring up my Spectrum account page, thankfully! I am now able to sign in to my Spectrum account