Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Beats Bluetooth headphones not giving play/pause options. Only happens in Firefox.

  • 1 baphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

Hi,

When using the chrome browser, I can play, pause, skip etc directly from the Beats headphone themselves.

However, in Firefox the only thing that I can control with the headphones is the volume. The connection is always there, but I don't know why Firefox does not have the control options available that chrome does. Is there any fix or this?

I should add that I'm using Windows 10.

Thanks

Hi, When using the chrome browser, I can play, pause, skip etc directly from the Beats headphone themselves. However, in Firefox the only thing that I can control with the headphones is the volume. The connection is always there, but I don't know why Firefox does not have the control options available that chrome does. Is there any fix or this? I should add that I'm using Windows 10. Thanks

Okulungisiwe ngu danielmurphy.murphy75

All Replies (1)

more options

Quick investigation of "Beats headphones" leads me to believe that there might be an APP involved. That APP may need specific compatibility for the web browser being used, and that is the responsibility of the APP developer.

You could check for the availability of an update for your headphones APP here: http://your.beatsbydre.com/#/download?locale=en-US

Or check with Beats support here: https://www.beatsbydre.com/support