Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

update broke my email password

  • 3 uphendule
  • 1 inale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu FredMcD

more options

On 22/02/2020 Firefox updated and now asks to resign in But will not except my password witch I know is correct

Isisombululo esikhethiwe

Are you talking about an issue here, or someplace else?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

Are you talking about an issue here, or someplace else?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thank you FredMcD it was the Firefox cache as soon as I cleared it I logged on no problem.

more options

Glad to help. Safe Surfing.