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Isithangami Sabeseki

Constant tab crashing.

Kuphostiwe

Tried reset, reinstall, use older version, full install, registry deletions, etc. multiple times. I also used Malewarebytes but nothing reported. Firefox is my favorite browser and is now unusable. I completely uninstalled it, so I cannot use the troubleshooter below.

Tried reset, reinstall, use older version, full install, registry deletions, etc. multiple times. I also used Malewarebytes but nothing reported. Firefox is my favorite browser and is now unusable. I completely uninstalled it, so I cannot use the troubleshooter below.

Isisombululo esikhethiwe

In another thread, a user reported this problem could be caused by Bitdefender:

https://support.mozilla.org/questions/1280327

I haven't looked at Bitdefender's support pages to see whether this is a known issue with a workaround.

Funda le mpendulo ngokuhambisana nalesi sihloko 0
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

None

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36

Eminye Imininingwane

jscher2000
  • Top 10 Contributor
8960 izisombululo 73417 izimpendulo
Kuphostiwe

Hi dlococo, sorry to hear about this problem.

You mention trying different versions. Do you recall when this problem started? For reference, Firefox 73.0 was released last Tuesday, and Firefox 73.0.1 was released this Monday/Tuesday.

Your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page -- or, if you can't run Firefox but you didn't remove the data folders, from files on disk -- and then post some of the recent ones here.

Hi dlococo, sorry to hear about this problem. You mention trying different versions. Do you recall when this problem started? For reference, Firefox 73.0 was released last Tuesday, and Firefox 73.0.1 was released this Monday/Tuesday. Your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "[[Firefox crashes - asking for support]]" for steps to get those crash report IDs from the about:crashes page -- or, if you can't run Firefox but you didn't remove the data folders, from files on disk -- and then post some of the recent ones here.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
8960 izisombululo 73417 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

In another thread, a user reported this problem could be caused by Bitdefender:

https://support.mozilla.org/questions/1280327

I haven't looked at Bitdefender's support pages to see whether this is a known issue with a workaround.

In another thread, a user reported this problem could be caused by Bitdefender: https://support.mozilla.org/questions/1280327 I haven't looked at Bitdefender's support pages to see whether this is a known issue with a workaround.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I turned off Bitdefender, reinstalled Firefox and everything worked! Next stop is Bitdefender support. Thanks for your help!!

I turned off Bitdefender, reinstalled Firefox and everything worked! Next stop is Bitdefender support. Thanks for your help!!
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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