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Where has all my add ins bookmarks/tabs and saved information gone?

Kuphostiwe

duplicate of https://support.mozilla.org/en-US/questions/1278992

New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else just gone after an update I didn’t accept or get asked for. How the hell do I get my old information back. I don’t even know if my account was through this accounts email or not. It’s really pissed me off

''duplicate of https://support.mozilla.org/en-US/questions/1278992'' New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else just gone after an update I didn’t accept or get asked for. How the hell do I get my old information back. I don’t even know if my account was through this accounts email or not. It’s really pissed me off

Okulungisiwe ngu the-edmeister

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (iPhone; CPU iPhone OS 13_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.4 Mobile/15E148 Safari/604.1

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Kuphostiwe

Hi, if this is on a desktop/laptop, Firefox may have for some reason created another empty Profile. Please see : Recover user data missing after Firefox update

For future reference, make sure that in 3-bar menu > Options/Preferences (General) > Firefox updates, it is set to 'Check for updates but let you choose to install them.'

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, if this is on a desktop/laptop, Firefox may have for some reason created another empty Profile. Please see : [[Recover user data missing after Firefox update]] For future reference, make sure that in 3-bar menu > Options/Preferences (General) > Firefox updates, it is set to 'Check for updates but let you choose to install them.' ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''