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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

since last last uptade(16/01/2020)can t see any messages

  • 7 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu pierreFrance

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hello since the last uptade ( and windows 10 uptade too) today thuesday 16/01/2020 i can see anymore my message ( same for adress list) see pic attached

hello since the last uptade ( and windows 10 uptade too) today thuesday 16/01/2020 i can see anymore my message ( same for adress list) see pic attached
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Some users have managed to access their old profile by deleting the global search sqlite file:

https://support.mozilla.org/en-US/questions/1276755#answer-1281565

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

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ok if i create a new profil well i see well the inbox send delete folder but with my old profit i see nothing if i copy my old profil folder to the new one well i see nothing so how can i recover my old mail?

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and if i use an older version of thunderbird it tell me that it can open my profit because the new version has changed my profil!!!!!!!!!!!!!!! so how can i recover my mail??????? because it s the uptade which has crashed my profil

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Isisombululo Esikhethiwe

Some users have managed to access their old profile by deleting the global search sqlite file:

https://support.mozilla.org/en-US/questions/1276755#answer-1281565

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thanks i will try

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Great, please post your results.

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hello yes it works thanks for your solution

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hello new problems yesterday 17/03/2020 well i see the message but not the containt of the message it s blank so i can t read it help please