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How to stop Firefox sending same email to me 31+ times per day

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu rayburman

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I recently clicked on "Get Firefox for Android" from my PC Firefox home page and since then I'm snowed under with the same "It's Here!!" e-mail not once, not twice, but over 31 times so far, it's gone bananas. Since writing this another 2 same emails have come in! Turns out I didn't need the bloody thing anyway, as I'm already running Firefox Android on my phone...........! How do I stop these e-mails coming????

I recently clicked on "Get Firefox for Android" from my PC Firefox home page and since then I'm snowed under with the same "It's Here!!" e-mail not once, not twice, but over 31 times so far, it's gone bananas. Since writing this another 2 same emails have come in! Turns out I didn't need the bloody thing anyway, as I'm already running Firefox Android on my phone...........! How do I stop these e-mails coming????

Isisombululo esikhethiwe

Hi

Obviously what has happened is not the expected behaviour, but we are continuing to look into it.

Are you continuing to receive these emails?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Hi

Thank you for raising this issue.

I have asked our developers about this problem and hope to be able to have an answer and a resolution for you very soon.

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Isisombululo Esikhethiwe

Hi

Obviously what has happened is not the expected behaviour, but we are continuing to look into it.

Are you continuing to receive these emails?

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Hi thanks for getting back to me. The emails have all stopped now from the time I posted my help request on the forum. I haven't had any more.

Was just driving me nuts as it wasn't usual behavior from Firefox, not had any aggro up to now.

Thank you, guys!