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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB stopped working with BT email this morning

  • 2 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu rich1608

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Hello

I opened TB to check emails this morning as usual but after several weeks of it working fine it will no longer download emails from the server. I use BT Yahoo email and have a @btinternet.com address. I can access my email via webmail here https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin which is what I have been doing for ages to check spam etc.. and I don't think anything has changed here.

I have gone through all the server and name settings in TB and nothing has changed. When I open TB it tries to log on to the server but after a while the attached message comes up. I am using version 60.9.1 because I had to import .dbx files from Outlook Express on my old computer and the current version of TB does not recognise .dbx files.

Has anyone got any ideas as to what the problem is? If I click on Help and then 'About Mozilla Thunderbird' it says I am on the 'release update channel' but if I click on the 'Download the latest version' link absolutely nothing happens.

Thanks Richard

Hello I opened TB to check emails this morning as usual but after several weeks of it working fine it will no longer download emails from the server. I use BT Yahoo email and have a @btinternet.com address. I can access my email via webmail here https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin which is what I have been doing for ages to check spam etc.. and I don't think anything has changed here. I have gone through all the server and name settings in TB and nothing has changed. When I open TB it tries to log on to the server but after a while the attached message comes up. I am using version 60.9.1 because I had to import .dbx files from Outlook Express on my old computer and the current version of TB does not recognise .dbx files. Has anyone got any ideas as to what the problem is? If I click on Help and then 'About Mozilla Thunderbird' it says I am on the 'release update channel' but if I click on the 'Download the latest version' link absolutely nothing happens. Thanks Richard

Okulungisiwe ngu rich1608

Isisombululo esikhethiwe

Thanks for your reply Matt but the problem has resolved itself and TB is working ok once again.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

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attached message?

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Isisombululo Esikhethiwe

Thanks for your reply Matt but the problem has resolved itself and TB is working ok once again.