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slow to open from taskbar

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  • Igcine ukuphendulwa ngu mozziboy
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mozziboy
mozziboy

Windows 10 (64bit), malwarebytes, defender Thunderbird 68.2.2 (32-bit)

Opening from taskbar can take approx 60secs before finding any emails. Also doing various functions it freezes (not responding).

Safemode is alittle better but not much.

Had TB for a few years, but now using Win10 it seems to be worse than ever. Yet MS Outlook seems ok, alot quicker

Any tips how solve these issues

Windows 10 (64bit), malwarebytes, defender Thunderbird 68.2.2 (32-bit) Opening from taskbar can take approx 60secs before finding any emails. Also doing various functions it freezes (not responding). Safemode is alittle better but not much. Had TB for a few years, but now using Win10 it seems to be worse than ever. Yet MS Outlook seems ok, alot quicker Any tips how solve these issues

Isisombululo esikhethiwe

mozziboy said

Added Thunderbird.exe to Defender Exculsions and to Malwarebytes Exclusions with no improvement in opening from the taskbar.

I think the recommendation was to add the TB profile folder as an Exclusion, not the executable.

C:\Users\<winusername>\AppData\Roaming\Thunderbird\Profiles\<8charstring>.default

is the default location; enable hidden items on the View tab of File Explorer.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

There are numerous reports of Defender on Windows 10 slowing down Thunderbird. Add an exception to Defender?

mozziboy
mozziboy Umnikazi wombuzo

Added Thunderbird.exe to Defender Exculsions and to Malwarebytes Exclusions with no improvement in opening from the taskbar.

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Then it might not be defender, but just to be sure start Windows in safe mode

mozziboy
mozziboy Umnikazi wombuzo

Just the same in Safe Mode....

Since starting the post, I've installed the 68.2.2 (64bit) version.

This starts from the taskbar in half the time, but still very slow in retrieving and showing emails.

sfhowes
sfhowes

Isisombululo Esikhethiwe

mozziboy said

Added Thunderbird.exe to Defender Exculsions and to Malwarebytes Exclusions with no improvement in opening from the taskbar.

I think the recommendation was to add the TB profile folder as an Exclusion, not the executable.

C:\Users\<winusername>\AppData\Roaming\Thunderbird\Profiles\<8charstring>.default

is the default location; enable hidden items on the View tab of File Explorer.

mozziboy
mozziboy Umnikazi wombuzo

Thanks Guys,

Having done as said last, has cut the whole opening and downloading all emails by a half.