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Isithangami Sabeseki

Can't upload photos to Facebook

Kuphostiwe

As of the recent Firefox update 67, we've been unable to upload photos to the Facebook Marketplace, with the photos just showing the blank wheel, and nothing actually happening, no upload progress being made, etc.

In addition, we're also unable to edit posts that have already been made in buy, swap, sell groups, with the edit box simply not showing up.

After some Googling, we've updated Java to the most recent version, and checked the other plugins for updates, and there are no adblocks that are interfering with Facebook as far as we know.

Any advice or help you can give would be greatly appreciated, since we are a small business and Facebook is one of the ways we use to advertise new products and get new customers.

As of the recent Firefox update 67, we've been unable to upload photos to the Facebook Marketplace, with the photos just showing the blank wheel, and nothing actually happening, no upload progress being made, etc. In addition, we're also unable to edit posts that have already been made in buy, swap, sell groups, with the edit box simply not showing up. After some Googling, we've updated Java to the most recent version, and checked the other plugins for updates, and there are no adblocks that are interfering with Facebook as far as we know. Any advice or help you can give would be greatly appreciated, since we are a small business and Facebook is one of the ways we use to advertise new products and get new customers.
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • Firefox 70.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/70.0.1/WINNT/en-US/

Izandiso

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Download all Images 0.6.4 ({32af1358-428a-446d-873e-5f8eb5f2a72e})
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • eBay for Firefox 5.3.0 ({62760FD6-B943-48C9-AB09-F99C6FE96088})
  • Google 1.0 (google@search.mozilla.org)
  • JavaScript-Java Bridge 1.7 (jsjbridge@advancedcontrols.com.au)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • AVG SafePrice 12.0.145 (sp@avg.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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  • adapterDrivers2:
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  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.18362.356
  • driverDate: 12-27-2018
  • driverDate2:
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  • driverVersion: 20.19.15.5070
  • driverVersion2:
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  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.21dccd386996)
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  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000faf5) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Aki_66 2 izisombululo 48 izimpendulo
Kuphostiwe

to solve this problem update your browser to 70 version. If problem not solved If the it is either due to outdated or incompatible plugins, or because the browser is set to block pop-ups.

unblocking popUps

When you click the "Add a photo" button when creating your facebook listing, a new window opens with Browse and Upload buttons. If you have set your Firefox browser to block pop-up windows, it prevents this window from opening. To resolve this issue, go to the Content tab of the Firefox Preferences window, and then either enable pop-up windows or add facebook to the list of exceptions.

to solve this problem update your browser to 70 version. If problem not solved If the it is either due to outdated or incompatible plugins, or because the browser is set to block pop-ups. unblocking popUps When you click the "Add a photo" button when creating your facebook listing, a new window opens with Browse and Upload buttons. If you have set your Firefox browser to block pop-up windows, it prevents this window from opening. To resolve this issue, go to the Content tab of the Firefox Preferences window, and then either enable pop-up windows or add facebook to the list of exceptions.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Sorry, Firefox is on 70.0.0.1. I thought the latest was 67.

We've added Facebook to the list of popup exceptions, and it's letting the Upload window open.

Are there any specific plugins that would cause the edit post box on Facebook to not open, though? Since we can send photos through messenger.

The only plugins listed for Firefox are the OpenH264 Codec, Flash and Widevine Content Decryption Module, which are all showing as up to date.

Sorry, Firefox is on 70.0.0.1. I thought the latest was 67. We've added Facebook to the list of popup exceptions, and it's letting the Upload window open. Are there any specific plugins that would cause the edit post box on Facebook to not open, though? Since we can send photos through messenger. The only plugins listed for Firefox are the OpenH264 Codec, Flash and Widevine Content Decryption Module, which are all showing as up to date.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
the-edmeister
  • Top 25 Contributor
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5411 izisombululo 40306 izimpendulo
Kuphostiwe
Try clearing the cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Hello Ed. We've cleared the cache, but the problem's still there.

Hello Ed. We've cleared the cache, but the problem's still there.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Just an update, we're now on Firefox 70.0.1, which mentions fixing a JavaScript error. We still have the issue, though.

Just an update, we're now on Firefox 70.0.1, which mentions fixing a JavaScript error. We still have the issue, though.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Are there any other suggestions or methods we can try? This is quite a significant problem.

Are there any other suggestions or methods we can try? This is quite a significant problem.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.