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Firefox hang when closing -60.3.0esr

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I need bookmark notes so I must run 60.3.0esr. 2 weeks ago firefox has been hanging when I close the window. I've disabled all of my add-ons; I've reloaded 60.3.0esr with no effect.

Any suggestions? here is the crash report: Application Basics Name: Firefox Version: 60.3.0esr Build ID: 20181017185317 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 6.1 Multiprocess Windows: 2/2 (Enabled by default) Web Content Processes: 4/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days Report ID: bp-80c5bf80-13b2-48cf-9e38-2e9de0191108 Submitted: 19 hours ago

Report ID: bp-5261fc30-0d68-4493-92d0-308c40191108 Submitted: 20 hours ago

All Crash Reports

Firefox Features

Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox ESR configurer for OLDJAWS screen reader Version: 1.2 ID: jaws-esr@mozilla.org

Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions

Name: Adblock Plus - free ad blocker Version: 3.7 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Bookmark Notes Version: 1.2.1 Enabled: true ID: bookmark-notes@winter.coffee

Name: Flash and Video Download Version: 3.2.1 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a}

Name: Honey Version: 11.6.6 Enabled: true ID: jid1-93CWPmRbVPjRQA@jetpack

Name: BetterPrivacy Version: 1.77 Enabled: false ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}

Name: Long URL Please Version: 0.5.1.1-signed.1-signed Enabled: false ID: longurlplease@darragh.curran

Name: PriceBlink Coupons and Price Comparison Version: 7.0 Enabled: false ID: info@priceblink.com

Name: Saved Password Editor Version: 2.10.4 Enabled: false ID: savedpasswordeditor@daniel.dawson

Security Software


Type:

Type:

Type:

Graphics Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000126f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000126f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear

I need bookmark notes so I must run 60.3.0esr. 2 weeks ago firefox has been hanging when I close the window. I've disabled all of my add-ons; I've reloaded 60.3.0esr with no effect. Any suggestions? here is the crash report: Application Basics Name: Firefox Version: 60.3.0esr Build ID: 20181017185317 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 6.1 Multiprocess Windows: 2/2 (Enabled by default) Web Content Processes: 4/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days Report ID: bp-80c5bf80-13b2-48cf-9e38-2e9de0191108 Submitted: 19 hours ago Report ID: bp-5261fc30-0d68-4493-92d0-308c40191108 Submitted: 20 hours ago All Crash Reports Firefox Features Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox ESR configurer for OLDJAWS screen reader Version: 1.2 ID: jaws-esr@mozilla.org Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions Name: Adblock Plus - free ad blocker Version: 3.7 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Bookmark Notes Version: 1.2.1 Enabled: true ID: bookmark-notes@winter.coffee Name: Flash and Video Download Version: 3.2.1 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a} Name: Honey Version: 11.6.6 Enabled: true ID: jid1-93CWPmRbVPjRQA@jetpack Name: BetterPrivacy Version: 1.77 Enabled: false ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3} Name: Long URL Please Version: 0.5.1.1-signed.1-signed Enabled: false ID: longurlplease@darragh.curran Name: PriceBlink Coupons and Price Comparison Version: 7.0 Enabled: false ID: info@priceblink.com Name: Saved Password Editor Version: 2.10.4 Enabled: false ID: savedpasswordeditor@daniel.dawson Security Software ----------------- Type: Type: Type: Graphics Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000126f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000126f4) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear
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Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

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jscher2000
  • Top 10 Contributor
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Kuphostiwe

As you know, support for the Extended Support Release of Firefox 60 has ended. If you can't live without built-in bookmark descriptions, you could at least update to the last in the series:

https://ftp.mozilla.org/pub/firefox/releases/60.9.0esr/win64/en-US/

Note: for languages other than U.S. English, click the Dir .. link to move up to the parent folder and click into your preferred locale folder.

But the Bookmark Notes extension (shows bookmarks + notes you add/import to it in the sidebar) should still work in newer versions of Firefox. No?


Regarding the "AsyncShutdownTimeout", the most common reason is that Firefox took too long to clean up data files when "Clear history when Firefox closes" is selected. Do you use that feature? If so, you could one time try clearing the relevant categories of history manually and let it run as long as needed so Firefox has less to clear at shutdown. That may or may not help.

See: Delete browsing, search and download history on Firefox -- make sure to expand Details in the Clear Recent History dialog and deselect (uncheck) boxes for data you don't want to flush.

In case the problem is accumulated cruft in the Places database, try the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours successfully "vacuum" the database?

As you know, support for the Extended Support Release of Firefox 60 has ended. If you can't live without ''built-in bookmark descriptions'', you could at least update to the last in the series: https://ftp.mozilla.org/pub/firefox/releases/60.9.0esr/win64/en-US/ ''Note: for languages other than U.S. English, click the Dir .. link to move up to the parent folder and click into your preferred locale folder.'' But ''the Bookmark Notes extension'' (shows bookmarks + notes you add/import to it in the sidebar) should still work in newer versions of Firefox. No? ---- Regarding the "AsyncShutdownTimeout", the most common reason is that Firefox took too long to clean up data files when "Clear history when Firefox closes" is selected. Do you use that feature? If so, you could one time try clearing the relevant categories of history manually and let it run as long as needed so Firefox has less to clear at shutdown. That may or may not help. See: [[Delete browsing, search and download history on Firefox]] -- make sure to expand Details in the Clear Recent History dialog and deselect (uncheck) boxes for data you don't want to flush. In case the problem is accumulated cruft in the Places database, try the "Verify Integrity" function. That's here: Open Firefox's Troubleshooting Information page using any of these methods: * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste '''about:support''' in the address bar and press Enter Near the bottom, there is a section titled '''Places Database''' -- that's the file which stores history and bookmarks. Click the button labeled '''Verify Integrity'''. There may be a 10-15 second delay before results appear. If all is well, the report that appears below the button should start with: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane Does yours successfully "vacuum" the database?
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Isicaphuno

Impendulo Ewusizo

Bookmark Notes extension does not meet my needs. I really need notes specific and attached to each bookmark. I will update to 60.9.0.

Regarding the crash at shut down. I deleted all my browsing history. I already delete every time I close my browser. I did verify integrity. It say the database is sane but not the specific place and favicons. Those databases look large. How can I reduce their size?

Places.sqlite size is 5120KiB Favicons.sqlite size is 3424KiB

Vacuum did complete. Firefox continues to crash.

Here is the complete checkintegrity: Task: checkIntegrity + The database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 3424KiB + pragma_user_version is 43 + pragma_page_size is 4096 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 93504 unique pages + Table moz_bookmarks has 6280 records + Table moz_keywords has 1 records + Table sqlite_sequence has 1 records + Table moz_annos has 3941 records + Table moz_anno_attributes has 10 records + Table moz_items_annos has 2485 records + Table moz_places has 4803 records + Table moz_historyvisits has 2 records + Table moz_inputhistory has 0 records + Table sqlite_stat1 has 17 records + Table moz_hosts has 18 records + Table moz_bookmarks_deleted has 15 records + Table moz_meta has 5 records + Table moz_origins has 2565 records + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_places_lastvisitdateindex + Index moz_places_url_hashindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_bookmarks_guid_uniqueindex + Index moz_places_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI

Bookmark Notes extension does not meet my needs. I really need notes specific and attached to each bookmark. I will update to 60.9.0. Regarding the crash at shut down. I deleted all my browsing history. I already delete every time I close my browser. I did verify integrity. It say the database is sane but not the specific place and favicons. Those databases look large. How can I reduce their size? Places.sqlite size is 5120KiB Favicons.sqlite size is 3424KiB Vacuum did complete. Firefox continues to crash. Here is the complete checkintegrity: Task: checkIntegrity + The database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 3424KiB + pragma_user_version is 43 + pragma_page_size is 4096 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 93504 unique pages + Table moz_bookmarks has 6280 records + Table moz_keywords has 1 records + Table sqlite_sequence has 1 records + Table moz_annos has 3941 records + Table moz_anno_attributes has 10 records + Table moz_items_annos has 2485 records + Table moz_places has 4803 records + Table moz_historyvisits has 2 records + Table moz_inputhistory has 0 records + Table sqlite_stat1 has 17 records + Table moz_hosts has 18 records + Table moz_bookmarks_deleted has 15 records + Table moz_meta has 5 records + Table moz_origins has 2565 records + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_places_lastvisitdateindex + Index moz_places_url_hashindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_bookmarks_guid_uniqueindex + Index moz_places_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI
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Isicaphuno
jscher2000
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Kuphostiwe

Hi wildrice, there's nothing troubling in your Places diagnostic. Hopefully that will help help, or you'll get some other suggestions.

Hi wildrice, there's nothing troubling in your Places diagnostic. Hopefully that will help help, or you'll get some other suggestions.
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Isicaphuno
cor-el
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Are you using "Clear history when Firefox closes" to clear any data when you close Firefox?

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
Are you using "Clear history when Firefox closes" to clear any data when you close Firefox? Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar. *"3-bar" menu button -> Exit (Power button) *Windows: File -> Exit *Mac: Firefox -> Quit Firefox *Linux: File -> Quit
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Isicaphuno

Umnikazi wombuzo

Yes I have "Clear history when Firefox closes" selected and the settings have clear * Browsing & Download History, * Cookies, * Active Logins, * Cache, * Form & Search History.

If I close by going to file (upper left of window) => Exit , OR I click on X (Upper right of window) , the result is the same. The next time I open Firefox a message says "you must close Firefox"

Yes I have "Clear history when Firefox closes" selected and the settings have clear * Browsing & Download History, * Cookies, * Active Logins, * Cache, * Form & Search History. If I close by going to file (upper left of window) => Exit , OR I click on X (Upper right of window) , the result is the same. The next time I open Firefox a message says "you must close Firefox"
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Isicaphuno

Umnikazi wombuzo

Attached the the 2 error screens I get

Attached the the 2 error screens I get
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Isicaphuno
cor-el
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Does it make a difference if you disable "Clear history when Firefox closes" (i.e. do not clear any data, but possibly use "Clear Recent History" instead)?

Does it make a difference if you disable "Clear history when Firefox closes" (i.e. do not clear any data, but possibly use "Clear Recent History" instead)?
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Isicaphuno

Umnikazi wombuzo

I uncheck clear History when firefox closes and I manually clicked on "clear History" but the problem continues.

My home page is wwwDOTallmyfavesDOTcom and the many icons do not populate. When I use IE11 they do populate. I switched to Google as my home page but the problem continues.

I uncheck clear History when firefox closes and I manually clicked on "clear History" but the problem continues. My home page is wwwDOTallmyfavesDOTcom and the many icons do not populate. When I use IE11 they do populate. I switched to Google as my home page but the problem continues.
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Isicaphuno

Umnikazi wombuzo

This is getting really bad. When I purchase something from EBay half the page Icons are gone! I clicked BUY, the ebay page says pick a payment but all the PayPal icons are not showing. When I go to allmyfavesDOTcom, all the icons in the center of the page are gone!

There has to be a database corruption problem within Firefox. How can I clean it up?

If I can't fix this I will have to stop using Firefox. With half the pages not displaying properly, I can't risk making a purchase using Firefox.

This is getting really bad. When I purchase something from EBay half the page Icons are gone! I clicked BUY, the ebay page says pick a payment but all the PayPal icons are not showing. When I go to allmyfavesDOTcom, all the icons in the center of the page are gone! There has to be a database corruption problem within Firefox. How can I clean it up? If I can't fix this I will have to stop using Firefox. With half the pages not displaying properly, I can't risk making a purchase using Firefox.
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Isicaphuno

Umnikazi wombuzo

Here is the allmyfavesDOTcom page. You will see the missing icons

Here is the first 26 threads (of 64) in the crash report. I will upload the rest, if needed.

Here is the allmyfavesDOTcom page. You will see the missing icons Here is the first 26 threads (of 64) in the crash report. I will upload the rest, if needed.
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Isicaphuno
jscher2000
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8791 izisombululo 71890 izimpendulo
Kuphostiwe

Hi wildrice, are you using a "High Contrast" theme? Sometimes that would explain missing background images.

Could you try adjusting the Color setting and see whether this helps:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type color and Firefox should filter the page down so you can easily find the "Colors" button. Go ahead and click that.

Try changing this setting:

"Override the colors specified by the page with your selections above"

Below that, it usually says

"Only with High Contrast themes"

Click that and change the setting to

"Never"

then click OK to finish the change. Now Firefox should apply website rules.

Does that help at all?

Here's a screenshot of that part of the Colors dialog as it appears on Windows 10:

Hi wildrice, are you using a "High Contrast" theme? Sometimes that would explain missing background images. Could you try adjusting the Color setting and see whether this helps: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, type ''color'' and Firefox should filter the page down so you can easily find the "Colors" button. Go ahead and click that. Try changing this setting: "Override the colors specified by the page with your selections above" Below that, it usually says "Only with High Contrast themes" Click that and change the setting to "'''Never'''" then click OK to finish the change. Now Firefox should apply website rules. Does that help at all? ''Here's a screenshot of that part of the Colors dialog as it appears on Windows 10:'' <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-04-02-15-40-05-4b72a3.png" width="500">
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Isicaphuno

Umnikazi wombuzo

Thank you Setting "Overriding the colors" to "Never", worked. My home page now has all of the Icons back BUT Firefox still crashes when I close the window.

Back to High Contrast. In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on.

Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker?

Thank you Setting "Overriding the colors" to "Never", worked. My home page now has all of the Icons back BUT Firefox still crashes when I close the window. Back to High Contrast. In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on. Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker?
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Isicaphuno
jscher2000
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8791 izisombululo 71890 izimpendulo
Kuphostiwe

wildrice said

In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on.

Hmm, no, the address bar text colors are hard to change. I guess the theme author removed the contrasting background color from that area when it's inactive so you could see the image better. Can you at least read it by putting the cursor into the address bar? The keyboard shortcuts for that include:

  • F6
  • Ctrl+L
  • Alt+D

What theme is it?

Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker?

I don't have any other explanation for why it's slow or hanging up. Maybe cor-el has an idea.

''wildrice [[#answer-1266486|said]]'' <blockquote> In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on. </blockquote> Hmm, no, the address bar text colors are hard to change. I guess the theme author removed the contrasting background color from that area when it's inactive so you could see the image better. Can you at least read it by putting the cursor into the address bar? The keyboard shortcuts for that include: * F6 * Ctrl+L * Alt+D What theme is it? <blockquote> Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker? </blockquote> I don't have any other explanation for why it's slow or hanging up. Maybe cor-el has an idea.
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Isicaphuno

Umnikazi wombuzo

My firefox is crashing multiple times a day which is FRUSTRATING!

I don't want to move to a different browser but no one is offering any way to fix this.

Delete and Reload?

  • Is there a way to save my passwords, save my notes in my book marks?
  • Delete and clean out my Mozilla work space?
  • Reload 60.9.0 in a clean space?

Maybe that is a way to stop the constant crashing.

My firefox is crashing multiple times a day which is FRUSTRATING! I don't want to move to a different browser but no one is offering any way to fix this. '''Delete and Reload?''' * Is there a way to save my passwords, save my notes in my book marks? * Delete and clean out my Mozilla work space? * Reload 60.9.0 in a clean space? Maybe that is a way to stop the constant crashing.
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Isicaphuno
cor-el
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Kuphostiwe

Make sure you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you let pages allow to choose their own colors as this affects background images.

Options/Preferences -> General: Fonts & Colors -> Colors: "Override the colors specified by the page with my selections above" Try "Never" if the default "Only with High Contrast themes" isn't working.

Can you attach a screenshot?

Make sure you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you let pages allow to choose their own colors as this affects background images. Options/Preferences -> General: Fonts & Colors -> Colors: "Override the colors specified by the page with my selections above" Try "Never" if the default "Only with High Contrast themes" isn't working. Can you attach a screenshot? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot

Okulungisiwe ngu cor-el

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Isicaphuno

Umnikazi wombuzo

I have high contrast set to NEVER. I no longer have a home page viewing problem.

The problem I have is the crash when closing firefox. I've already attached the screen shots of the problem about on this thread. I've also included the crash report (above)

I have high contrast set to NEVER. I no longer have a home page viewing problem. The problem I have is the crash when closing firefox. I've already attached the screen shots of the problem about on this thread. I've also included the crash report (above)
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Isicaphuno
cor-el
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Sorry, I had missed the part about the background images not working being fixed.

I've seen a lot of issues with testing various lightweight themes in the past with respect to the font color (readability) in the location/search bar and on tabs and hardly any theme is acceptable for me, so best would be to stay with the builtin themes.

It is hard to remember whether issues were reported for Firefox 60 versions regarding the hangs you experience, so I would suggest to reconsider the decision to stay with Firefox 60 and maybe try other ways for data you stored in the description field. Options are the name and the lowercase only keyword field, so for storing mixed case data in the latter like a password or space characters you would have to come up with a way to encode this (A=>aa).

Sorry, I had missed the part about the background images not working being fixed. I've seen a lot of issues with testing various lightweight themes in the past with respect to the font color (readability) in the location/search bar and on tabs and hardly any theme is acceptable for me, so best would be to stay with the builtin themes. It is hard to remember whether issues were reported for Firefox 60 versions regarding the hangs you experience, so I would suggest to reconsider the decision to stay with Firefox 60 and maybe try other ways for data you stored in the description field. Options are the name and the lowercase only keyword field, so for storing mixed case data in the latter like a password or space characters you would have to come up with a way to encode this (A=>aa).

Okulungisiwe ngu cor-el

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Isicaphuno

Umnikazi wombuzo

I don't think this crashing issue is specific to Firefox 60.

I'm willing to go up to a current release for testing, as long as I can go back to Firefox 60 after we resolve the issue.

I believe there is is something corrupted in the firefox database, that is why I want to do a clean install, then import my information to the clean install.

  • Do you want me to upgrade to a current release?
  • How can I do a clean install and move my bookmarks, note fields and saved passwords?
I don't think this crashing issue is specific to Firefox 60. I'm willing to go up to a current release for testing, as long as I can go back to Firefox 60 after we resolve the issue. I believe there is is something corrupted in the firefox database, that is why I want to do a clean install, then import my information to the clean install. * Do you want me to upgrade to a current release? * How can I do a clean install and move my bookmarks, note fields and saved passwords?
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Isicaphuno
jscher2000
  • Top 10 Contributor
8791 izisombululo 71890 izimpendulo
Kuphostiwe

To test with fresh settings file:

New Profile Test

This takes about 3 minutes, plus the time to test your problem area(s).

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like Dec2019, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does shutdown work without crashes in the new profile?

At any point, you can close the extra window without affecting your regular Firefox profile. (Dec2019 will remain available for future testing.)

You can migrate files between your new and regular profile folders ("Root" directory) a few at a time and test in between. There are buttons to launch a Windows Explorer window in the respective folders on the about:profiles page, and this article describes the various files you might want to copy/paste (please only replace a file when Firefox is not running):

Recovering important data from an old profile

To test with fresh settings file: '''New Profile Test''' This takes about 3 minutes, plus the time to test your problem area(s). Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. Click the "Create a New Profile" button, then click Next. Assign a name like Dec2019, ignore the option to relocate the profile folder, and click the Finish button. After creating the profile, scroll down to it and click the '''Launch profile in new browser''' button. Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test. ''Does shutdown work without crashes in the new profile?'' At any point, you can close the extra window without affecting your regular Firefox profile. (Dec2019 will remain available for future testing.) You can migrate files between your new and regular profile folders ("Root" directory) a few at a time and test in between. There are buttons to launch a Windows Explorer window in the respective folders on the about:profiles page, and this article describes the various files you might want to copy/paste (please only replace a file when Firefox is not running): [[Recovering important data from an old profile]]
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Isicaphuno
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