Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The Nation website doesn't display

  • 4 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

I have Firefox browser 69.0, and now for whatever reason "The Nation" website will not display (it is all dark/obscure). I do not understand. May anyone have an answer?

I have Firefox browser 69.0, and now for whatever reason "The Nation" website will not display (it is all dark/obscure). I do not understand. May anyone have an answer?

All Replies (4)

more options

Is it not displaying or not loading?

Please provide a public link (no password) that we can check out. No Personal Information Please !

more options

Are you sure that is not displaying? May be it's not loading. Can you provide the public link of the site.Then we can check..

more options

I sometimes get a black page with only some pop-up announcement visible. I need to close this pop-up via a close X to go to the website content.

If you use content blocking extensions then this might not work properly.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console about what content is blocked


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Okulungisiwe ngu cor-el