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Firefox on macOS 10.15 stops loading webpages

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Locking this thread.
Please continue here: [/questions/1270789]
Recently updated my 2012 MacBook Pro to macOS 10.15. After Firefox has been open for a while, it stops loading webpages. The title of the page loads, the browser window goes white and never displays anything; the page attempts to load continuously and navigation buttons don't respond. Other than that, Firefox operates and responds as though nothing's wrong. Meanwhile all other browsers can navigate the web just fine. Quitting Firefox (from the menu bar) causes the windows to close but an entry remains in "Force Quit" for an extended period. It can be forced closed from here, but doing so causes further attempts to open Firefox to have no windows appear; the only way to reopen Firefox appears to be to restart the whole computer. If allowed to close the rest of the way on its own- which can take up to 10 minutes- the crash dialog appears and Firefox can be restarted.

This has continued to happen despite repairing the drive, refreshing Firefox, removing and reinstalling Firefox, disabling hardware acceleration, running in safe mode, etc. There are no extensions installed and I have not synced my Firefox account.

<i>Locking this thread.</i><br><i>Please continue here: [[/questions/1270789]]</i><br> Recently updated my 2012 MacBook Pro to macOS 10.15. After Firefox has been open for a while, it stops loading webpages. The title of the page loads, the browser window goes white and never displays anything; the page attempts to load continuously and navigation buttons don't respond. Other than that, Firefox operates and responds as though nothing's wrong. Meanwhile all other browsers can navigate the web just fine. Quitting Firefox (from the menu bar) causes the windows to close but an entry remains in "Force Quit" for an extended period. It can be forced closed from here, but doing so causes further attempts to open Firefox to have no windows appear; the only way to reopen Firefox appears to be to restart the whole computer. If allowed to close the rest of the way on its own- which can take up to 10 minutes- the crash dialog appears and Firefox can be restarted. This has continued to happen despite repairing the drive, refreshing Firefox, removing and reinstalling Firefox, disabling hardware acceleration, running in safe mode, etc. There are no extensions installed and I have not synced my Firefox account.

Okulungisiwe ngu cor-el

Eminye Imininingwane Yohlelo

Fakela amapulagi

None

Isisebenziso

  • Firefox 70.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:70.0) Gecko/20100101 Firefox/70.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/70.0/Darwin/en-US/

Izandiso

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • webgl1Version: 4.1 INTEL-14.0.69
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • webgl2Version: 4.1 INTEL-14.0.69
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Okuthandwayo Okulungisiwe

  • browser.cache.disk.amount_written: 124333
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.filesystem_reported: 1
  • browser.sessionstore.upgradeBackup.latestBuildID: 20191014163058
  • browser.startup.homepage_override.buildID: 20191014163058
  • browser.startup.homepage_override.mstone: 70.0
  • browser.urlbar.placeholderName: Google
  • dom.forms.autocomplete.formautofill: True
  • dom.push.userAgentID: a8930c270e0f41bb802fc3d81655b0cc
  • extensions.lastAppVersion: 70.0
  • idle.lastDailyNotification: 1571255721
  • media.gmp-gmpopenh264.abi: x86_64-gcc3
  • media.gmp-gmpopenh264.lastUpdate: 1571162594
  • media.gmp-gmpopenh264.version: 1.8.1
  • media.gmp-manager.buildID: 20191014163058
  • media.gmp-manager.lastCheck: 1571171494
  • media.gmp-widevinecdm.abi: x86_64-gcc3
  • media.gmp-widevinecdm.lastUpdate: 1571162606
  • media.gmp-widevinecdm.version: 4.10.1440.19
  • media.gmp.storage.version.observed: 1
  • network.predictor.cleaned-up: True
  • places.database.lastMaintenance: 1571162841
  • places.history.expiration.transient_current_max_pages: 112348
  • privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
  • privacy.socialtracking.notification.counter: 1
  • privacy.socialtracking.notification.lastShown: 1571174280722
  • security.sandbox.content.tempDirSuffix: c1f860c9-c758-6d41-b6e1-56ce654154b6
  • security.sandbox.plugin.tempDirSuffix: 096ecf7d-5ef5-1149-8ef6-c861f45ef572
  • services.sync.engine.addresses.available: True
  • signon.importedFromSqlite: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1571162841

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha