Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Microsoft PIN prompt after clicking DUO - Use Security Key

  • Akukho zimpendulo
  • 1 inale nkinga
  • 6 views
more options

We set up a DUO DAG server and incorporated our Yubikeys with touch auth. In Firefox when I click Use Security Key, it initially pops up with 'Touch Security Key to proceed' but then Windows Hello pops up with 'Enter your PIN'. I have to enter the PIN every time I use it, THEN touch the Yubikey. Chrome doesn't behave this way and others Firefox doesn't behave this way.

Other minor annoyance is that in Chrome when I open a page that requires the DAG 2FA and Security Key is the default device, it immediately pops up with the 'Touch Key' prompt. In Firefox I have to click the "Use Security Key" to get it to pop up.

Using FF 69.02 on Windows 10 1903

We set up a DUO DAG server and incorporated our Yubikeys with touch auth. In Firefox when I click Use Security Key, it initially pops up with 'Touch Security Key to proceed' but then Windows Hello pops up with 'Enter your PIN'. I have to enter the PIN every time I use it, THEN touch the Yubikey. Chrome doesn't behave this way and others Firefox doesn't behave this way. Other minor annoyance is that in Chrome when I open a page that requires the DAG 2FA and Security Key is the default device, it immediately pops up with the 'Touch Key' prompt. In Firefox I have to click the "Use Security Key" to get it to pop up. Using FF 69.02 on Windows 10 1903
Ama-screenshot ananyekiwe