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PR_CONNECT_RESET_ERROR for google, facebook, youtube...

Kuphostiwe

Hi everyone,

on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc.

Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE.

I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed.

Now I am all out of ideas. Can anyone help?

Thanks Kim

Hi everyone, on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc. Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE. I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed. Now I am all out of ideas. Can anyone help? Thanks Kim
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; Android 8.0.0; S41) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.73 Mobile Safari/537.36

Eminye Imininingwane

McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

In case you decide to post a question on the Microsoft support forum :

Maybe give them a link to this thread - that way they'll know what you have already tried, and it will save both you and the contributor(s) there some time ....

Might be worth a try - nothing that's been suggested here so far has solved this mystery ......

In case you decide to post a question on the Microsoft support forum : Maybe give them a link to this thread - that way they'll know what you have already tried, and it will save both you and the contributor(s) there some time .... Might be worth a try - nothing that's been suggested here so far has solved this mystery ......
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Will do, thank you!

Will do, thank you!
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

a2723816 said

Will do, thank you!

Keep us posted, will you please  ?

''a2723816 [[#answer-1252244|said]]'' <blockquote> Will do, thank you! </blockquote> Keep us posted, will you please ?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I may just end up taking it to a service place some time this week...

I may just end up taking it to a service place some time this week...
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

a2723816 said

I may just end up taking it to a service place some time this week...

Sounds like a good idea  !

Earlier I even came close to suggest this :

https://www.dell.com/support/home/us/en/04

''a2723816 [[#answer-1252361|said]]'' <blockquote> I may just end up taking it to a service place some time this week... </blockquote> Sounds like a good idea ! Earlier I even came close to suggest this : https://www.dell.com/support/home/us/en/04
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

a2723816 said

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...

This makes your previous post sound better and better .....

''a2723816 [[#answer-1252753|said]]'' <blockquote> I tried another laptop today and it worked perfectly, so at least I now know it's not the router... </blockquote> This makes your previous post sound better and better .....
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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