Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I get my bookmarks from my account which related to an unverified email?

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

MaRoiS
MaRoiS
more options

I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced

Two weeks ago, I had to reinstall the OS on my laptop and I got a backup file of my bookmarks to restore again. I tried first to resign with my account but the there is a message that I need to verify the email. So I created another one with the new email and I tried to restore the backup file but it doesn't work. What should I do?

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced Two weeks ago, I had to reinstall the OS on my laptop and I got a backup file of my bookmarks to restore again. I tried first to resign with my account but the there is a message that I need to verify the email. So I created another one with the new email and I tried to restore the backup file but it doesn't work. What should I do? ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Okulungisiwe ngu Chris Ilias

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What kind of bookmarks backup file do you have (HTML (.html) or JSON (.json or .jsonlz4))?

The System Details list shows you use a Firefox 58 version to post this question.

Did you recently install this old Fx 58 version or was this bookmarks backup also created with this version?