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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox suddenly stopped working.

  • 4 uphendule
  • 1 inale nkinga
  • 37 views
  • Igcine ukuphendulwa ngu WMagicModel

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Opens to blank page, no toolbar, all buttons don't work. I can type into URL window & will take me to a webpage but that's it. I am sending this from Safari because I can't use Firefox.

Isisombululo esikhethiwe

THat did the trick. Thank you!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

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Hi pmrhodes!

I am sorry to hear you are having issues with the web browser. If Firefox is not loading/running and you cannot access the menu etc...

You could try booting Firefox manually in Safe Mode by holding the SHIFT key and clicking on your Firefox icon (For Windows).

Hold the option key while starting Firefox (Mac).

  • Click Start in Safe Mode when given the choice between that and Refresh Firefox. (This will launch Firefox with add-ons disabled)

See related web-related issues/resolutions from contributors : Firefox Browser stopped working {link}

You could also try deleting you cache/cookies from your browser history.

  1. in the address bar type or copy and paste : about:preferences#privacy
  2. Under Cookies and Site Data click Clear Data

Warning! Clearing all cookies and site data stored by Firefox may sign you out of websites and remove offline web content. Clearing cache data will not affect your logins.

Check Mark

  • Cookies and Site Data
  • Cached Web Content
  • Click Clear

Hope this helps!

Okulungisiwe ngu WMagicModel

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Thabks, checking now

Okulungisiwe ngu pmrhodes

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Isisombululo Esikhethiwe

THat did the trick. Thank you!

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Glad to hear it!