Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't click on install button for new add-ons or themes, literally nothing happens?

  • 2 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

As the title suggests, whenever I click on "+ install add-on", nothing is happening. No download. No re-direction, nothing. Firefox is on default, as I just downloaded and installed it.

All Replies (2)

more options

Hello Oscar,

Would you please take a look at this article; especially the last three items :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does any of it apply to your situation ?

more options

Can you right-click the Install button and possibly download the XPI file (Save Link As) ?