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Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Can't do anything - blows up when I click on an email or try to resize window. Non-functional.

Kuphostiwe

Application Basics Name Thunderbird Version 70.0a1 Build ID 20190831232930 Update Channel nightly User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Thunderbird/70.0a1 OS Windows_NT 10.0 Launcher Process Disabled forcibly Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) mail.comcast.net:995 SSL passwordCleartext smtp.comcast.net:465 SSL passwordCleartext true account2 (none) Local Folders plain passwordCleartext Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Extensions Name Version Enabled ID Adblock Plus 2.9.1 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-ons Manager Context Menu 0.4.2.1-signed.1-signed true amcontextmenu@loucypher AddressBookTab 1.5 true AddressBookTab@dischert.luc Amazon.com 1.1 true amazondotcom@search.mozilla.org Bing 1.0 true bing@search.mozilla.org Download Status Bar 15.0.0.1 true {6c28e999-e900-4635-a39d-b1ec90ba0c0f} DuckDuckGo 1.0 true ddg@search.mozilla.org Google 1.0 true google@search.mozilla.org Image Zoom 0.6.3.1-signed.1-signed true {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68} Lightning 70.0a1 true {e2fda1a4-762b-4020-b5ad-a41df1933103} PrintingTools 1.2.5 true {5e9999c2-ba1d-44b6-bcee-5b30ce37d3b0} SmilieInserter Plus 1.1.1 true {5B54D47C-CDA4-11E0-9AD0-F5C74724019B} Squared Australis Tabs (Tb) 1.1 true squaredaustralistabs-tb@haven667 Twitter 1.0 true twitter@search.mozilla.org Use Bcc Instead 3.4.1 true {cc138c46-ac77-4397-afc0-6cb6a13b7242} Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus Norton Security Suite Antispyware Firewall Norton Security Suite Graphics Features Compositing Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom none WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af50) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 1 Driver Renderer Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version OpenGL ES 2.0 (ANGLE 2.1.0.21dccd386996) WebGL 1 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af50) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996) WebGL 2 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc

Application Basics Name Thunderbird Version 70.0a1 Build ID 20190831232930 Update Channel nightly User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Thunderbird/70.0a1 OS Windows_NT 10.0 Launcher Process Disabled forcibly Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) mail.comcast.net:995 SSL passwordCleartext smtp.comcast.net:465 SSL passwordCleartext true account2 (none) Local Folders plain passwordCleartext Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Extensions Name Version Enabled ID Adblock Plus 2.9.1 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-ons Manager Context Menu 0.4.2.1-signed.1-signed true amcontextmenu@loucypher AddressBookTab 1.5 true AddressBookTab@dischert.luc Amazon.com 1.1 true amazondotcom@search.mozilla.org Bing 1.0 true bing@search.mozilla.org Download Status Bar 15.0.0.1 true {6c28e999-e900-4635-a39d-b1ec90ba0c0f} DuckDuckGo 1.0 true ddg@search.mozilla.org Google 1.0 true google@search.mozilla.org Image Zoom 0.6.3.1-signed.1-signed true {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68} Lightning 70.0a1 true {e2fda1a4-762b-4020-b5ad-a41df1933103} PrintingTools 1.2.5 true {5e9999c2-ba1d-44b6-bcee-5b30ce37d3b0} SmilieInserter Plus 1.1.1 true {5B54D47C-CDA4-11E0-9AD0-F5C74724019B} Squared Australis Tabs (Tb) 1.1 true squaredaustralistabs-tb@haven667 Twitter 1.0 true twitter@search.mozilla.org Use Bcc Instead 3.4.1 true {cc138c46-ac77-4397-afc0-6cb6a13b7242} Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus Norton Security Suite Antispyware Firewall Norton Security Suite Graphics Features Compositing Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom none WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af50) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 1 Driver Renderer Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version OpenGL ES 2.0 (ANGLE 2.1.0.21dccd386996) WebGL 1 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af50) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996) WebGL 2 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Eminye Imininingwane

sfhowes
  • Top 10 Contributor
1678 izisombululo 8156 izimpendulo
Kuphostiwe

You're using the nightly version, with several add-ons, most of which are probably incompatible, plus Norton AV is installed. Start by running TB in safe mode (hold Shift when you launch TB), and if that doesn't help, start the computer in safe mode and then run TB.

You're using the nightly version, with several add-ons, most of which are probably incompatible, plus Norton AV is installed. Start by running TB in safe mode (hold Shift when you launch TB), and if that doesn't help, start the computer in safe mode and then run TB.
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

Worked fine until Saturday's update. Didn't change anything. This isn't a solution.

Worked fine until Saturday's update. Didn't change anything. This isn't a solution.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Wayne Mery
  • Top 25 Contributor
  • Moderator
592 izisombululo 5585 izimpendulo
Kuphostiwe

Please clarify "Blow up" - which may be descriptive, but isn't a term which helps us understand the exact state you are seeing.

Is it a hang, where you need to kill the process?

Or is it a crash, where you get the crash reporter? In which case, please post your crash IDs here as text. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Please clarify "Blow up" - which may be descriptive, but isn't a term which helps us understand the exact state you are seeing. Is it a hang, where you need to kill the process? Or is it a crash, where you get the crash reporter? In which case, please post your crash IDs here as text. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

When I hit any key or click on anything or resize the window the program closes or resizes about 3 times my screen size to the right. Bottom line is I can't do anything. It does not give me a crash reporter. This started with Saturday's update; I can't be the only one having issues.

When I hit any key or click on anything or resize the window the program closes or resizes about 3 times my screen size to the right. Bottom line is I can't do anything. It does not give me a crash reporter. This started with Saturday's update; I can't be the only one having issues.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Matt
  • Top 10 Contributor
  • Moderator
3289 izisombululo 22722 izimpendulo
Kuphostiwe

bwvandorn said

Worked fine until Saturday's update. Didn't change anything. This isn't a solution.

You are using a nightly developer build, these while often stable, are not even guaranteed to start. You are very unlikely to get much of a "solution" in a support forum focused on the release version, unless you want to work with folks trying to determine the issue.

So as you have chosen to use a development version, either participate in the development process by assisting in the determination of a solution, or install the release version from here and start using a version that has had more that a quick test to ensure it actually builds.

We do currently have version 69 in beta, and it has a dedicated beta forum here that beta testers use to provide feedback on the build.

Release software has received a much longer period of testing, including manual test from volunteer testers. But when using development builds like Nightly and Beta, you will always be expected to participate in the proper testing, including those you have been asked to undertake. Responses of "Worked fine until Saturday's update. Didn't change anything. " are completely non constructive.

sfhowes asked you to try safe mode. I would not mind betting it will "fix" the problem as you have apparently got some sort of addblocking addon enabled along with a number of others that are not compatible with V70.


Adblock Plus 2.9.1 Addblock does not have a compatible version for Thunderbird release version 68, so obviously this ancient version is not going to be compatible with V70. It is my understanding that add block has no intention of supporting Thunderbird in the future. Add-ons Manager Context Menu Has not been compatible with Thunderbird since Thunderbird Version 30. AddressBookTab Also not supporting a Thunderbird version after 30 PrintingTools 1.2.5 The 1.3.0 version was compatible with Thunderbird up to V60, I don't know about 1.2.5, but clearly an older version. SmilieInserter Plus 1.1.1 Compatible with versions of Thunderbird up to 31. Squared Australis Tabs (Tb) 1.1 Last compatible with Thunderbird version 53 Use Bcc Instead Last compatible version was for Thunderbird 57.

Based on that list, you are not going to have a good time with any of the current release versions of Thunderbird as none of the add-on have current release versions.

There have been various advises in the past suggesting how to make your own modification to Thunderbird and add-ons to make them work with versions that they were not designed for. This ended with the V60 release and all addons required a major re write for V68. My understanding is the ecosystem has further developed in V70 and more changes are needed for them to work.

So despite you assertions that nothing changes, something changed. Looks to me based on the addon you have installed a new version of Thunderbird about 40 versions after your previous one.

Software Antivirus Norton Security Suite Antispyware Firewall Norton Security Suite

All product that offer security are considered suspect when things go wrong. Something about daily updates really limits the testing that goes on. Add that the the habit these products of injecting their own components into running applications and you have a recipe for failure as soon as either thing changes.

''bwvandorn [[#answer-1248338|said]]'' <blockquote> Worked fine until Saturday's update. Didn't change anything. This isn't a solution. </blockquote> You are using a nightly developer build, these while often stable, are not even guaranteed to start. You are very unlikely to get much of a "solution" in a support forum focused on the release version, unless you want to work with folks trying to determine the issue. So as you have chosen to use a development version, either participate in the development process by assisting in the determination of a solution, or install the release version from [https://www.thunderbird.net/en-US/ here ] and start using a version that has had more that a quick test to ensure it actually builds. We do currently have [https://www.thunderbird.net/en-US/channel/ version 69 in beta], and it has a dedicated beta forum [https://discourse.mozilla.org/c/thunderbird/beta here ]that beta testers use to provide feedback on the build. Release software has received a much longer period of testing, including manual test from volunteer testers. But when using development builds like Nightly and Beta, you will always be expected to participate in the proper testing, including those you have been asked to undertake. Responses of "Worked fine until Saturday's update. Didn't change anything. " are completely non constructive. sfhowes asked you to try safe mode. I would not mind betting it will "fix" the problem as you have apparently got some sort of addblocking addon enabled along with a number of others that are not compatible with V70. '''Adblock Plus 2.9.1''' Addblock does not have a compatible version for Thunderbird release version 68, so obviously this ancient version is not going to be compatible with V70. It is my understanding that add block has no intention of supporting Thunderbird in the future. Add-ons Manager Context Menu Has not been compatible with Thunderbird since Thunderbird Version 30. '''AddressBookTab ''' Also not supporting a Thunderbird version after 30 '''PrintingTools 1.2.5 ''' The 1.3.0 version was compatible with Thunderbird up to V60, I don't know about 1.2.5, but clearly an older version. '''SmilieInserter Plus 1.1.1 ''' Compatible with versions of Thunderbird up to 31. '''Squared Australis Tabs (Tb) 1.1 ''' Last compatible with Thunderbird version 53 '''Use Bcc Instead''' Last compatible version was for Thunderbird 57. Based on that list, you are not going to have a good time with any of the current release versions of Thunderbird as none of the add-on have current release versions. There have been various advises in the past suggesting how to make your own modification to Thunderbird and add-ons to make them work with versions that they were not designed for. This ended with the V60 release and all addons required a major re write for V68. My understanding is the ecosystem has further developed in V70 and more changes are needed for them to work. So despite you assertions that nothing changes, something changed. Looks to me based on the addon you have installed a new version of Thunderbird about 40 versions after your previous one. Software Antivirus Norton Security Suite Antispyware Firewall Norton Security Suite All product that offer security are considered suspect when things go wrong. Something about daily updates really limits the testing that goes on. Add that the the habit these products of injecting their own components into running applications and you have a recipe for failure as soon as either thing changes.
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Isicaphuno

Umnikazi wombuzo

I use Daily because it is 64-bit, regular Thunderbird is 32 bit. What part of NEVER HAD ANY PROBLEMS LIKE THIS BEFORE do you not understand. What changed was a new version of Daily.

I use Daily because it is 64-bit, regular Thunderbird is 32 bit. What part of NEVER HAD ANY PROBLEMS LIKE THIS BEFORE do you not understand. What changed was a new version of Daily.
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Isicaphuno

Umnikazi wombuzo

I wanted to send bug report to Mozilla, but the email address to do that seems to be a state secret.

I wanted to send bug report to Mozilla, but the email address to do that seems to be a state secret.
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Isicaphuno
Wayne Mery
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Kuphostiwe

I think you would be best served by listening to those of use who deal with all manner of support issues every day.

The bottom line is nightly is for development purposes not user purposes, and is therefore not guaranteed to work, and if anyone has time to figure out what broke there there is zero guarntee to fix your specific issue in a timely manner - IF it is indeed a bug.

Don't use it.

If you crashed, we don't need your email address, only the crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

I think you would be best served by listening to those of use who deal with all manner of support issues every day. The bottom line is '''nightly is for development purposes not user purposes''', and is therefore not guaranteed to work, and if anyone has time to figure out what broke there there is zero guarntee to fix your specific issue in a timely manner - IF it is indeed a bug. Don't use it. If you crashed, we don't need your email address, only the crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Okulungisiwe ngu Wayne Mery

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Isicaphuno

Umnikazi wombuzo

It gave no crash id

It gave no crash id
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Isicaphuno
Matt
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Kuphostiwe

bwvandorn said

I wanted to send bug report to Mozilla, but the email address to do that seems to be a state secret.

There is no email address, there is a web site. https://bugzilla.mozilla.org/home

However if you file a bug, Wayne and myself are two of the folks likely to triage your bug report. So you will be given exactly the same advice because you will be dealing with the same folks. So seriously, just listen to what you are being told. USE THE 32 BIT VERSION until we release a 64 bit version. It is not important for most people at all. Despite those that demand it, 32 bit works just fine on 64bit.

bwvandorn said

What part of NEVER HAD ANY PROBLEMS LIKE THIS BEFORE do you not understand.

We understand, but as you appear to be unwilling to participate in a diagnostic process none of us can help you. As you also appear unable to help yourself I don't know how to advise you.

Goodbye now.

''bwvandorn [[#answer-1248423|said]]'' <blockquote> I wanted to send bug report to Mozilla, but the email address to do that seems to be a state secret. </blockquote> There is no email address, there is a web site. https://bugzilla.mozilla.org/home However if you file a bug, Wayne and myself are two of the folks likely to triage your bug report. So you will be given exactly the same advice because you will be dealing with the same folks. So seriously, just listen to what you are being told. USE THE 32 BIT VERSION until we release a 64 bit version. It is not important for most people at all. Despite those that demand it, 32 bit works just fine on 64bit. ''bwvandorn [[#answer-1248422|said]]'' <blockquote> What part of NEVER HAD ANY PROBLEMS LIKE THIS BEFORE do you not understand. </blockquote> We understand, but as you appear to be unwilling to participate in a diagnostic process none of us can help you. As you also appear unable to help yourself I don't know how to advise you. Goodbye now.
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Isicaphuno

Umnikazi wombuzo

As I said, I can't be the only one to have had similar issue.

As I said, I can't be the only one to have had similar issue.
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Isicaphuno
Wayne Mery
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Kuphostiwe

> I can't be the only one to have had similar issue.

Sure you can be. https://mzl.la/2jV7hoX lists bugs filed since 2019-08-20

Both Matt and I are involved in release activities at the moment which are very high priority, so there's not time to spend on nightly issues. Sorry.

> I can't be the only one to have had similar issue. Sure you can be. https://mzl.la/2jV7hoX lists bugs filed since 2019-08-20 Both Matt and I are involved in release activities at the moment which are very high priority, so there's not time to spend on nightly issues. Sorry.
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Isicaphuno
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