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Isithangami Sabeseki

Recovery Keys

Kuphostiwe

Using Translator

 I can't check the recovery code and secondary certification

I need you to tell me how to fix this.

mail - asd561298@gmail.com

Using Translator I can't check the recovery code and secondary certification I need you to tell me how to fix this. mail - asd561298@gmail.com
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Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
17419 izisombululo 157380 izimpendulo
Kuphostiwe
See: *https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

Using Translator

I know how. but

I couldn't save it.

I can't log in because I don't have a recovery code.

I'm logging in with a different account now.

Using Translator I know how. but I couldn't save it. I can't log in because I don't have a recovery code. I'm logging in with a different account now.

Okulungisiwe ngu asd561298

Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17419 izisombululo 157380 izimpendulo
Kuphostiwe

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password.

If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address.

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password. If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address. *https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication
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Isicaphuno
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