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Firefox does not load websites and does not have error msg

Kuphostiwe

Firefox Quantum 68.0.1 will not load many websites, such as Mozilla, DDOwiki.com or hotmail.com. No error message, just a blank page.

Chrome works just fine for everything.

Running Win 10 17763

Firefox Quantum 68.0.1 will not load many websites, such as Mozilla, DDOwiki.com or hotmail.com. No error message, just a blank page. Chrome works just fine for everything. Running Win 10 17763

Isisombululo esikhethiwe

I power cycled my modem and that fixed the issue.

Not sure why that'd affect Firefox but not Chrome.

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36

Eminye Imininingwane

Chris Ilias
  • Moderator
353 izisombululo 1940 izimpendulo
Kuphostiwe

Hi infael, Could you try the solutions in the following article, and see if any of them help: Firefox can't load websites but other browsers can

If the problem still occurs, we'll need some more info about your Firefox setup.

  1. Go to [=] > Help > Troubleshooting Information then click Copy text to Clipboard.
  2. Go to https://paste.mozilla.org and go to Edit > Paste to paste the info from your Troubleshooting Information page.
  3. In Firefox, click on the three dots to the right of the address, and select Copy Link.
  4. Open a reply to this post, and go to Edit > Paste to paste the link to your troubleshooting information.
Hi infael, Could you try the solutions in the following article, and see if any of them help: [[Firefox can't load websites but other browsers can]] If the problem still occurs, we'll need some more info about your Firefox setup. # Go to '''[=] > Help > Troubleshooting Information''' then click '''Copy text to Clipboard'''. # Go to https://paste.mozilla.org and go to '''Edit > Paste''' to paste the info from your Troubleshooting Information page. # In Firefox, click on the three dots to the right of the address, and select '''Copy Link'''. # Open a reply to this post, and go to '''Edit > Paste''' to paste the link to your troubleshooting information.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4224 izisombululo 58930 izimpendulo
Kuphostiwe

Have you tried re-loading the page?

Have you tried re-loading the page?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Isisombululo Esikhethiwe

I power cycled my modem and that fixed the issue.

Not sure why that'd affect Firefox but not Chrome.

I power cycled my modem and that fixed the issue. Not sure why that'd affect Firefox but not Chrome.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4224 izisombululo 58930 izimpendulo
Kuphostiwe

That was very good work. Well done.

That was very good work. Well done.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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