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Can not get two desktop computers to sync after installing version 68.0.1

Kuphostiwe

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4223 izisombululo 58930 izimpendulo
Kuphostiwe

We need to look at the sync logs.

Note: Do the following for each problem system/profile. And label each as to what system/profile.

Type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text/word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.

We need to look at the sync logs. Note: Do the following for each problem system/profile. And label each as to what system/profile. Type ''' about:sync-log'''<enter> in the address bar.   Open the last file created and '''Copy''' its contents Now '''Paste''' it into this forum. If the file is too large; Open a text/word program and load the file. Left-click once. Now '''<Control> A''' to highlight everything, then '''<Control> C''' to copy it. Next, have your web browser go to; '''https://pastebin.com/''' Paste '''<Control> P''' the content of the file in the window. '''Note: ''' On the bottom, fill out the boxes as best you can. Now press '''Create A New Paste. ''' The page will reload. Copy the new web address, and post it here.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

https://pastebin.com/FBtm6xkA

FredMcD, I followed your instructions, and above is the web address that you requested at the end of your post.

I hope we can resolve this issue and really appreciate your help.

Dr. C Lange

https://pastebin.com/FBtm6xkA FredMcD, I followed your instructions, and above is the web address that you requested at the end of your post. I hope we can resolve this issue and really appreciate your help. Dr. C Lange
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4223 izisombululo 58930 izimpendulo
Kuphostiwe

I saw several errors and called for more help.

I saw several errors and called for more help.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17414 izisombululo 157300 izimpendulo
Kuphostiwe

Maybe try to only select one item to Sync at the time to see if syncing this item works to see if some work and if you can find where this goes wrong.

Maybe try to only select one item to Sync at the time to see if syncing this item works to see if some work and if you can find where this goes wrong.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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