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Random crash

Kuphostiwe

bp-2ef9413e-c81e-41b0-9b95-da7030190726

bp-2ef9413e-c81e-41b0-9b95-da7030190726
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

Eminye Imininingwane

Umnikazi wombuzo

Tried Safemode but it didnt help either

Tried Safemode but it didnt help either
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
8797 izisombululo 71955 izimpendulo
Kuphostiwe

Hi Dober, sorry to hear about the crashes. I just don't see much explanation for it in that report:

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(mWorkerThread == GetCurrentVirtualThread()) (not on worker thread!)

Hmm...

Safe Mode was a good test. Could you share that crash report ID as well to see whether it has more information?

Do you notice any pattern related to particular sites, types of content, length of browsing, or time of day?

Hi Dober, sorry to hear about the crashes. I just don't see much explanation for it in that report: MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(mWorkerThread == GetCurrentVirtualThread()) (not on worker thread!) Hmm... Safe Mode was a good test. Could you share that crash report ID as well to see whether it has more information? Do you notice any pattern related to particular sites, types of content, length of browsing, or time of day?
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17583 izisombululo 159079 izimpendulo
Kuphostiwe

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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