Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have a mac 10.10.5 with firefox quantum which has download helper 7.3.7 with companion app installed. Videos download but dont aggregate and convert. Help pls

  • 1 baphendule
  • 1 inale nkinga
  • 46 views
  • Igcine ukuphendulwa ngu user633449

more options

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

Isisombululo esikhethiwe

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/