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Cannot adjust view when opening page

Kuphostiwe

When I open Firefox, the home page opens very large and I can't scroll up to access any settings. I am including a screenshot of the page as it looks when Firefox opens.

When I open Firefox, the home page opens very large and I can't scroll up to access any settings. I am including a screenshot of the page as it looks when Firefox opens.
Ama-screenshot ananyekiwe
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15

Eminye Imininingwane

Niverton Raphael 0 izisombululo 1 izimpendulo
Kuphostiwe

Did you try to zoom out?

Did you try to zoom out?
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17336 izisombululo 156739 izimpendulo
Kuphostiwe

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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Isicaphuno
McCoy
  • Top 10 Contributor
491 izisombululo 4505 izimpendulo
Kuphostiwe

Hello matek15,

Just in case the above doesn't solve the problem :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

privacy.resistFingerprinting and set its value to false

If you had to change the value, then close and restart Firefox.

Also see :

https://www.ghacks.net/2019/04/24/firefox-not-remembering-the-last-window-size-this-may-fix-it/

Hello matek15, Just in case the above doesn't solve the problem : Type in the address bar '''about:config''' and press Enter (promise to be careful, if asked) Type in the search bar and look for the preference : '''privacy.resistFingerprinting''' and set its value to '''false''' If you had to change the value, then close and restart Firefox. Also see : https://www.ghacks.net/2019/04/24/firefox-not-remembering-the-last-window-size-this-may-fix-it/
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Isicaphuno

Umnikazi wombuzo

Thank you for responding, but I still cannot get FireFox to work. When I open it, the page comes up very large as if it is zoomed in very close. I cannot access the menu bar because the page loads at the bottom of the page and I am unable to scroll up to get to the menu bar. This is a new iMac I got last week, but FireFox had been working fine up until yesterday. On a unrelated note, the 5kPlayer on my Mac is now only playing audio, no video. This started about the same time as my FireFox issue. Thank you again, any help is greatly appreciated.

Thank you for responding, but I still cannot get FireFox to work. When I open it, the page comes up very large as if it is zoomed in very close. I cannot access the menu bar because the page loads at the bottom of the page and I am unable to scroll up to get to the menu bar. This is a new iMac I got last week, but FireFox had been working fine up until yesterday. On a unrelated note, the 5kPlayer on my Mac is now only playing audio, no video. This started about the same time as my FireFox issue. Thank you again, any help is greatly appreciated.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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