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Why do some PDFs not load?

Kuphostiwe

When trying to view some PDF documents, it appears that the PDF reader starts, quits and then displays different mesages, depending upon the site: "Cannot display PDF (Image Download cannot be opened)" or "Cannot display PDF (EnvelopePDF.aspx cannot be opened)"

When trying to view some PDF documents, it appears that the PDF reader starts, quits and then displays different mesages, depending upon the site: "Cannot display PDF (Image Download cannot be opened)" or "Cannot display PDF (EnvelopePDF.aspx cannot be opened)"
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Android 9; Mobile; rv:67.0) Gecko/67.0 Firefox/67.0

Eminye Imininingwane

Seburo
  • Top 10 Contributor
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744 izisombululo 5438 izimpendulo
Kuphostiwe

Hi

So that I can look into this further, do you have an example of a link where this happens?

Hi So that I can look into this further, do you have an example of a link where this happens?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Unfortunately, I cannot. So far, I've only observed it when attempting to views PDFs from a secure site, lie the ones you view/download from a financial institution.

Unfortunately, I cannot. So far, I've only observed it when attempting to views PDFs from a secure site, lie the ones you view/download from a financial institution.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I'm using version 68.0, which I downloaded from the Google Play store.

I'm using version 68.0, which I downloaded from the Google Play store.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Seburo
  • Top 10 Contributor
  • Moderator
744 izisombululo 5438 izimpendulo
Kuphostiwe

Hi

The only thing I can think of is that the .pdf is of a type that Firefox for Android presently does not support (some .pdf files are more complex than just text or graphics). Hopefully this is something that we can support in a future update.

Hi The only thing I can think of is that the .pdf is of a type that Firefox for Android presently does not support (some .pdf files are more complex than just text or graphics). Hopefully this is something that we can support in a future update.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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