Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

switch primay acct w/ secondary 2nd acct failed. In setting didn't see 2nd acct. add it & said acct already exist!

snakegreenbamboo
snakegreenbamboo
more options

Please see enclosed image - I want to switch my Firefox main account (xx@gmail.com) into my secondary account (xx@prodigy.net) but 1) it didn't show my secondary account 2) when I want to add into it, it said the account is already there!! Thanks.

Please see enclosed image - I want to switch my Firefox main account (xx@gmail.com) into my secondary account (xx@prodigy.net) but 1) it didn't show my secondary account 2) when I want to add into it, it said the account is already there!! Thanks.
Ama-screenshot ananyekiwe

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to login to this secondary account?

snakegreenbamboo
snakegreenbamboo Umnikazi wombuzo
more options

Yes. I can sign into the other account too. It seems to me that this two accounts is not related to each other because I didn't see it is listed to be the secondary account for first account, and vice versa. So the problem is still exists :(