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How to fix the issue rtmmvras.dll cannot be found

Kuphostiwe

Just updated to Build 68 and now Firefox will no longer launch a Skype meeting session. The error is in the attached screenshot. The dll is there and registered because there is no issue when I enter the meeting URL into IE, Edge, or Chrome. Has anyone else seen this issue? Does anyone have a resolution?

Just updated to Build 68 and now Firefox will no longer launch a Skype meeting session. The error is in the attached screenshot. The dll is there and registered because there is no issue when I enter the meeting URL into IE, Edge, or Chrome. Has anyone else seen this issue? Does anyone have a resolution?
Ama-screenshot ananyekiwe
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4146 izisombululo 57874 izimpendulo
Kuphostiwe

rtmmvras.dll = Microsoft Lync Server 2013

You should get help from https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

rtmmvras.dll = Microsoft Lync Server 2013 You should get help from https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17267 izisombululo 156055 izimpendulo
Kuphostiwe

You may have multiple versions of this DLL, so maybe search the hard drive.

You may have multiple versions of this DLL, so maybe search the hard drive.
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Isicaphuno

Umnikazi wombuzo

Good thought but after searching my hard drive, only one DLL was found in the Office 16 directory which matches the version of MSOffice that is installed.

Good thought but after searching my hard drive, only one DLL was found in the Office 16 directory which matches the version of MSOffice that is installed.
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17267 izisombululo 156055 izimpendulo
Kuphostiwe

This sounds like an incompatibility issue between Skype and the MS Office version you use (lync.exe), so maybe try to contact Skype for support.

This sounds like an incompatibility issue between Skype and the MS Office version you use (lync.exe), so maybe try to contact Skype for support.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

This literally just started with the update of of Firefox. As I said before, this isn't an issue with other browsers so its not an incompatibility between Office and Lync (Skype).

This literally just started with the update of of Firefox. As I said before, this isn't an issue with other browsers so its not an incompatibility between Office and Lync (Skype).
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Isicaphuno
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