Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

This is the second time that I have received a notice about a firefox servey. the last time I bought in and answered the survey and got scamed for 50.00 dollars

  • 3 uphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu Standard8

more options

I really am a bit upset. Just weeks ago I get this survey from Firefox or so I thought. I answered the questions and was told that I get this gift card I just needed to give my credit card info. Well I got charge 50.00 plus international charges because I then got sent to an adult sit which charged the 50.00 in some other country. I tried to reach that time with zero luck this time I am much smarter. I did take a screen shot. I have used Firefox since it started and these security issues are leaving me very sad. Just like my options being locked by Firefox but tell me it is my organization. Which I do not have one. I got zero response for that also. I need to know if I have to find another server this is so not working.

Ama-screenshot ananyekiwe

All Replies (3)

more options

Hello,

This is not a survey from us and is a scam. We do not offer prize-based surveys or ask for your credit card information. Please exit out of this website and do not fill out this form.

I would also check your browser for any sort of malicious add-ons and extensions as well as scanning your computer for Malware.

In regards to the organization blocking, this thread today addresses it: https://support.mozilla.org/en-US/questions/1264369?utm_campaign=questions-reply&utm_medium=email&utm_source=notification#answer-1236524

more options

This is your browser your add ons I only get from Firefox so do tell me where to look for this bad add ons. thank you for your information but it really did not help when all I use is Firefox add-ons

more options

It is possible, unfortunately, for other applications and malware to install items on your computer without your knowledge. These include being able to install add-ons into your Firefox.

You can double-check what you have installed by clicking the three-bar menu and selecting add-ons.

Depending on where / how this popped up, it might also be that you clicked a malicious advert or visited a malicious page that then displayed the site.