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I can open outlook on chrome and explorer but Firefox suddenly, after 2 years, has no program to open outlook.Outlook

Kuphostiwe

I can use firefox to browse any other sites, but when I ask to go to Outlook, after 2 years of doing this daily, it says it has no program to open it. It feels like it is stuck in some cycle. The only thing I can think of doing was downloading photos the day before and mailing them out directly. Outlook is working fine on chrome so it is a firefox/outlook problem. Any suggestions?

I can use firefox to browse any other sites, but when I ask to go to Outlook, after 2 years of doing this daily, it says it has no program to open it. It feels like it is stuck in some cycle. The only thing I can think of doing was downloading photos the day before and mailing them out directly. Outlook is working fine on chrome so it is a firefox/outlook problem. Any suggestions?
Ama-screenshot ananyekiwe
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Eminye Imininingwane

jscher2000
  • Top 10 Contributor
8577 izisombululo 70121 izimpendulo
Kuphostiwe

That's strange!!

How about a link to the inbox folder -- does this work?

https://outlook.live.com/mail/inbox

Also, your Firefox identified as either Beta or Developer Edition (Firefox 69). Those versions do get frequent changes, so keep an eye out for other reports of a new issue.

That's strange!! How about a link to the inbox folder -- does this work? https://outlook.live.com/mail/inbox Also, your Firefox identified as either Beta or Developer Edition (Firefox 69). Those versions do get frequent changes, so keep an eye out for other reports of a new issue.
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Isicaphuno

Umnikazi wombuzo

Thanks but no help. Did you see the message I get on the screenshot I attached to the post. It makes no sense. I wish firefox themselves could advise why I am getting that.

Thanks but no help. Did you see the message I get on the screenshot I attached to the post. It makes no sense. I wish firefox themselves could advise why I am getting that.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
8577 izisombululo 70121 izimpendulo
Kuphostiwe

There's not a good explanation for why a web page from live.com should come with headers indicating it is a binary file (application/octet-stream) instead of HTML.

Have you already ruled out extensions as a potential culprit? You could test in Firefox's Safe Mode. In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

There's not a good explanation for why a web page from live''.''com should come with headers indicating it is a binary file (application/octet-stream) instead of HTML. Have you already ruled out extensions as a potential culprit? You could test in Firefox's Safe Mode. In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Just tried safe opening of Firefox but still no joy with Outlook. As I said, Firefox is opening all other files.

Just tried safe opening of Firefox but still no joy with Outlook. As I said, Firefox is opening all other files.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
8577 izisombululo 70121 izimpendulo
Kuphostiwe

I would expect more reports if it were caused by popular security software like Avast, AVG, Bitdefender, ESET, or Kaspersky, but do you use any of those -- or others -- that filter your browsing before it reaches Firefox?

I would expect more reports if it were caused by popular security software like Avast, AVG, Bitdefender, ESET, or Kaspersky, but do you use any of those -- or others -- that filter your browsing before it reaches Firefox?
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Isicaphuno
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