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Why can't I sign into pocket?

Kuphostiwe

It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account

It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; Android 8.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/75.0.3770.101 Mobile Safari/537.36

Eminye Imininingwane

Seburo
  • Top 10 Contributor
  • Moderator
690 izisombululo 5051 izimpendulo
Kuphostiwe

Hi

I have been in touch with our developers about this issue. So that they can look into this further, please can you explain the steps that you are going through that leads to this issue.

A screenshot of the error message would also help. Press the lower volume button and the power button at the same time to take a screenshot which you should see in your pictures app and be able to attach to a reply to this post.

Hi I have been in touch with our developers about this issue. So that they can look into this further, please can you explain the steps that you are going through that leads to this issue. A screenshot of the error message would also help. Press the lower volume button and the power button at the same time to take a screenshot which you should see in your pictures app and be able to attach to a reply to this post.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

When i try to sign in using my Firefox account it just repeatedly says 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

When i try to sign in using my Firefox account it just repeatedly says 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

When i try to sign in using the Firefox account it just repeatedly comes up with 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

When i try to sign in using the Firefox account it just repeatedly comes up with 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Seburo
  • Top 10 Contributor
  • Moderator
690 izisombululo 5051 izimpendulo
Kuphostiwe

Hi

Are you trying to sign into the Pocket app, or are you trying to sign into Pocket in Firefox for Android?

Hi Are you trying to sign into the Pocket app, or are you trying to sign into Pocket in Firefox for Android?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I am trying to sign into Firefox for android.

I am trying to sign into Firefox for android.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Seburo
  • Top 10 Contributor
  • Moderator
690 izisombululo 5051 izimpendulo
Kuphostiwe

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread? To take a screenshot from most Android devices, press and hold the lower volume button and the power button.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Seburo
  • Top 10 Contributor
  • Moderator
690 izisombululo 5051 izimpendulo
Kuphostiwe

Hi David

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

Hi David Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread? To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

Okulungisiwe ngu Seburo

Ingabe lokhu kube usizo kuwena?
Isicaphuno
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