Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Themes no longer work

more options

I don't know when they stopped working, but they did. And it doesn't matter if they are animated or not. The dead giveaway are the theme images have black strike-throughs on them (see the attached).

What can I do to have the themes working again?

I don't know when they stopped working, but they did. And it doesn't matter if they are animated or not. The dead giveaway are the theme images have black strike-throughs on them (see the attached). What can I do to have the themes working again?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Hmm, I don't know what would cause the themes to load incompletely.

Do you ever create a userChrome.css file to modify your toolbar area?

In case there is a conflict or incompatibility between Firefox 67 and your graphics card/chipset software, you could try disabling Firefox from using hardware acceleration. This article has the details: Firefox's performance settings.

I'm attaching two screenshots illustrating what I mean about the white and black lines showing the text colors.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

Hi Cocosilk, what happens when you try clicking Enable for any of the themes. Nothing at all? An error message?

Do all three of the built-in themes (Default, Light, Dark) work?

Have you noticed any issues with Extensions?

(I think the horizontal lines are there to show the text color that will be used in that area.)

more options

The default theme doesn't work at all and when I attempt to install any theme, the base color of the theme will show but nothing else of said theme (design, animation,etc.) does.

The extensions work fine.

The strike-throughs never showed up before on the themes before installing them, so something happened after the latest update that screwed up the themes.

Okulungisiwe ngu Cocosilk

more options

Isisombululo Esikhethiwe

Hmm, I don't know what would cause the themes to load incompletely.

Do you ever create a userChrome.css file to modify your toolbar area?

In case there is a conflict or incompatibility between Firefox 67 and your graphics card/chipset software, you could try disabling Firefox from using hardware acceleration. This article has the details: Firefox's performance settings.

I'm attaching two screenshots illustrating what I mean about the white and black lines showing the text colors.

more options

Changing the performance settings fixed the problem.

Thank you for all your help! :-)

more options

Hi Cocosilk, thank you for the report back. Hardware accelerate improve font smoothing and video performance -- when it's working -- so if those begin to bug you, you might check this article: Upgrade your graphics drivers to use hardware acceleration and WebGL.