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no correct website rendering

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With Firefox and only with firefox I have a rendering problem with statcounter summary. My stats summary should look as in uploaded image but also with labels on every bar in summary image. In other browsers there are no rendering problems Thanks

With Firefox and only with firefox I have a rendering problem with statcounter summary. My stats summary should look as in uploaded image but also with labels on every bar in summary image. In other browsers there are no rendering problems Thanks
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Problem solved. It was a statcounter problem

Funda le mpendulo ngokuhambisana nalesi sihloko 0
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 Waterfox/56.2.11

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4187 izisombululo 58445 izimpendulo
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Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; '''Ctrl+Shift+R ''(Mac=Command+Shift+R)'''''
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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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Hi giorgiogio48, your browser identified itself as Waterfox. Is that correct? We are not always familiar with the idiosyncracies of Waterfox, a non-Mozilla browser, but you can try the standard Firefox troubleshooting approaches.

For example, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Hi giorgiogio48, your browser identified itself as Waterfox. Is that correct? We are not always familiar with the idiosyncracies of Waterfox, a non-Mozilla browser, but you can try the standard Firefox troubleshooting approaches. For example, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?
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Isicaphuno

Umnikazi wombuzo

Thank you for the reply jscher2000 and FredMcD, I normally use also Firefox in addition to waterfox. I've tried what you suggested in Firefox and in Waterfox environment, but with no positive results. I begin to think that this is a bug of firefox Again thanks and greetings. In uploaded image is what I see in Internet Explorer, Edge and chrome

Thank you for the reply jscher2000 and FredMcD, I normally use also Firefox in addition to waterfox. I've tried what you suggested in Firefox and in Waterfox environment, but with no positive results. I begin to think that this is a bug of firefox Again thanks and greetings. In uploaded image is what I see in Internet Explorer, Edge and chrome

Okulungisiwe ngu giorgiogio48

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Isicaphuno
FredMcD
  • Top 10 Contributor
4187 izisombululo 58445 izimpendulo
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giorgiogio48 said

In uploaded image is what I see in Internet Explorer

What you are not seeing would also be useful.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

''giorgiogio48 [[#answer-1233184|said]]'' <blockquote> In uploaded image is what I see in Internet Explorer </blockquote> What you are not seeing would also be useful. ----------- Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
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Isicaphuno

Umnikazi wombuzo

Thank you for the reply, FredMcD. I've followed your suggestions, but the problem isn't resolved.

Thank you for the reply, FredMcD. I've followed your suggestions, but the problem isn't resolved.
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FredMcD
  • Top 10 Contributor
4187 izisombululo 58445 izimpendulo
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ----------- Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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You might also post on their forum: https://forum.statcounter.com/

You might also post on their forum: https://forum.statcounter.com/
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17335 izisombululo 156738 izimpendulo
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Did you try to use the Inspector in both cases to see whether thee items are present? Is this a PNG image or a AVG image?

Did you try to use the Inspector in both cases to see whether thee items are present? Is this a PNG image or a AVG image? *https://developer.mozilla.org/en-US/Tools/Page_Inspector/How_to/Examine_and_edit_HTML *https://developer.mozilla.org/en-US/Tools/Web_Console
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Isicaphuno

Umnikazi wombuzo

I tried all ways and your suggestions but with no positive results. I tried with a fresh firefox profile, but with no positive result. I think that we are dealing with a bug of firefox. I did try in the past to get a reply from statcounter support. They do not answer. The statcounter forum is closed to the users, because of spam attacks. At this point I renounce other attempts. Thank you all and greetings

I tried all ways and your suggestions but with no positive results. I tried with a fresh firefox profile, but with no positive result. I think that we are dealing with a bug of firefox. I did try in the past to get a reply from statcounter support. They do not answer. The statcounter forum is closed to the users, because of spam attacks. At this point I renounce other attempts. Thank you all and greetings

Okulungisiwe ngu giorgiogio48

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Isicaphuno
McCoy
  • Top 10 Contributor
490 izisombululo 4500 izimpendulo
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giorgiogio48 said

I think that we are dealing with a bug of firefox.

As jscher2000 already pointed out : According to your system details (to the right of your original post) you are not using Firefox, but Waterfox as your browser.

Can you confirm ?

If you are indeed using Waterfox, you could post your question here :

https://www.reddit.com/r/waterfox/

''giorgiogio48 [[#answer-1233440|said]]'' <blockquote> I think that we are dealing with a bug of firefox. </blockquote> As jscher2000 already pointed out : According to your system details (to the right of your original post) you are not using Firefox, but Waterfox as your browser. Can you confirm ? If you are indeed using Waterfox, you could post your question here : https://www.reddit.com/r/waterfox/
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Isicaphuno

Umnikazi wombuzo

No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization. Greetings

No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization. Greetings
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McCoy
  • Top 10 Contributor
490 izisombululo 4500 izimpendulo
Kuphostiwe

giorgiogio48 said

No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization.

I overlooked where you said :

"I normally use also Firefox in addition to waterfox. "

My apologies ....

''giorgiogio48 [[#answer-1233449|said]]'' <blockquote> No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization. </blockquote> I overlooked where you said : "''I normally use also Firefox in addition to waterfox.'' " My apologies ....
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Isicaphuno

Umnikazi wombuzo

Anyway thankMcCoy said

giorgiogio48 said
No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization.

I overlooked where you said :

"I normally use also Firefox in addition to waterfox. "

My apologies ....

Anyway thank you all for support

Anyway thank''McCoy [[#answer-1233450|said]]'' <blockquote> ''giorgiogio48 [[#answer-1233449|said]]'' <blockquote> No, I am using Waterfox, but also Firefox, and both fail to have a correct visualization. </blockquote> I overlooked where you said : "''I normally use also Firefox in addition to waterfox.'' " My apologies .... </blockquote> Anyway thank you all for support
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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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Did you want to share a screenshot of the problem? The two screenshots posted so far look the same.

Did you want to share a screenshot of the problem? The two screenshots posted so far look the same.
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Isicaphuno

Umnikazi wombuzo

jscher2000 said

Did you want to share a screenshot of the problem? The two screenshots posted so far look the same.

correct.jpg with the all labels on bars and no correct.jpg with not all labels. See below:

''jscher2000 [[#answer-1233498|said]]'' <blockquote> Did you want to share a screenshot of the problem? The two screenshots posted so far look the same. </blockquote> '''correct.jpg''' with the all labels on bars and '''no correct.jpg''' with not all labels. See below:

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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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giorgiogio48 said

correct.png and no correct.png. See below:

To summarize the difference: the value label above the blue bar is missing in Firefox.

Is the bar chart drawn using HTML or is it a Flash region? Usually you can tell from the right-click context menu: Flash media have a short menu and a line referring to Flash; html regions have the usual right-click menu.

Does the zoom level have an effect on the problem? For example, does more or less text appear at higher or lower zoom levels? You can use the keyboard shortcut to quickly test: hold down the Ctrl key and tap the + key several times to enlarge; hold down the Ctrl key and tap the - key several times to reduce.

''giorgiogio48 [[#answer-1233510|said]]'' <blockquote> correct.png and no correct.png. See below: </blockquote> To summarize the difference: the value label above the blue bar is missing in Firefox. <center><img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-06-28-08-25-54-17107c.png"></center> Is the bar chart drawn using HTML or is it a Flash region? Usually you can tell from the right-click context menu: Flash media have a short menu and a line referring to Flash; html regions have the usual right-click menu. Does the zoom level have an effect on the problem? For example, does more or less text appear at higher or lower zoom levels? You can use the keyboard shortcut to quickly test: hold down the Ctrl key and tap the + key several times to enlarge; hold down the Ctrl key and tap the - key several times to reduce.

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Isicaphuno

Umnikazi wombuzo

I don'handstad yorjscher2000 said

giorgiogio48 said
correct.png and no correct.png. See below:

To summarize the difference: the value label above the blue bar is missing in Firefox.

Is the bar chart drawn using HTML or is it a Flash region? Usually you can tell from the right-click context menu: Flash media have a short menu and a line referring to Flash; html regions have the usual right-click menu.

Does the zoom level have an effect on the problem? For example, does more or less text appear at higher or lower zoom levels? You can use the keyboard shortcut to quickly test: hold down the Ctrl key and tap the + key several times to enlarge; hold down the Ctrl key and tap the - key several times to reduce.

To summarize the difference: the value label above the blue bar is missing in Firefox.

I don'handstad yor''jscher2000 [[#answer-1233513|said]]'' <blockquote> ''giorgiogio48 [[#answer-1233510|said]]'' <blockquote> correct.png and no correct.png. See below: </blockquote> To summarize the difference: the value label above the blue bar is missing in Firefox. Is the bar chart drawn using HTML or is it a Flash region? Usually you can tell from the right-click context menu: Flash media have a short menu and a line referring to Flash; html regions have the usual right-click menu. Does the zoom level have an effect on the problem? For example, does more or less text appear at higher or lower zoom levels? You can use the keyboard shortcut to quickly test: hold down the Ctrl key and tap the + key several times to enlarge; hold down the Ctrl key and tap the - key several times to reduce. </blockquote> To summarize the difference: the value label above the blue bar is missing in Firefox.
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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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Hi giorgiogio48, I inserted a screenshot showing what I mean the difference is.

And then my follow-up questions are about the way the bar chart is constructed by the site. For example:

  • It uses the Flash plugin?
  • It is made up of HTML elements?
  • It is a picture?

Maybe I need to create a StatCounter account to get a better understanding.

Hi giorgiogio48, I inserted a screenshot showing what I mean the difference is. And then my follow-up questions are about the way the bar chart is constructed by the site. For example: * It uses the Flash plugin? * It is made up of HTML elements? * It is a picture? Maybe I need to create a StatCounter account to get a better understanding.
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Isicaphuno

Umnikazi wombuzo

I don't handstand your last reply. For me all is clear. Are just pictures

I don't handstand your last reply. For me all is clear. Are just pictures

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jscher2000
  • Top 10 Contributor
8569 izisombululo 70085 izimpendulo
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Okay, if StatCounter is generating the chart as a picture (has right-click > Save Image As...) then someone would need to look into their code to see why the picture comes out differently in different browsers.

Okay, if StatCounter is generating the chart as a picture (has right-click > Save Image As...) then someone would need to look into their code to see why the picture comes out differently in different browsers.
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Isicaphuno
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