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Firefox keeps crashing Windows 10

Kuphostiwe

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer.

https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621

moved to English forums

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer. https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621 ''moved to English forums''

Okulungisiwe ngu Andrew

Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4229 izisombululo 59021 izimpendulo
Kuphostiwe

Product Firefox Release Channel release Version 67.0.3

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no

67.0.4 June 20, 2019 Security fixes ++++++++++++++++++++++++++++++++++++++++++++++++ bp-53da0630-3c26-4718-ba4e-4484a0190621 Signature: OOM | small

Crash Reason EXCEPTION_BREAKPOINT

eplgFirefox.dll = ESET

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++++ bp-37d36fe3-1fac-458f-85ef-6da4b0190621

Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenuredSlow

Crash Reason EXCEPTION_BREAKPOINT

eplgFirefox.dll = ESET

Product Firefox Release Channel release Version 67.0.3 https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no '''67.0.4''' June 20, 2019 Security fixes ++++++++++++++++++++++++++++++++++++++++++++++++ bp-53da0630-3c26-4718-ba4e-4484a0190621 Signature: OOM | small Crash Reason EXCEPTION_BREAKPOINT eplgFirefox.dll = ESET msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++++ bp-37d36fe3-1fac-458f-85ef-6da4b0190621 Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenuredSlow Crash Reason EXCEPTION_BREAKPOINT eplgFirefox.dll = ESET
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno
FredMcD
  • Top 10 Contributor
4229 izisombululo 59021 izimpendulo
Kuphostiwe

Update ESET. If the problem continues, disable it.

Update ESET. If the problem continues, disable it.
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

I tried updating it but it's already updated to the latest version & database. So the only solution left is to disable it? No other way around? I've been using ESET for a long time and I really don't wanna replace it for a different software.

I tried updating it but it's already updated to the latest version & database. So the only solution left is to disable it? No other way around? I've been using ESET for a long time and I really don't wanna replace it for a different software.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4229 izisombululo 59021 izimpendulo
Kuphostiwe

If the problem remains after disabling ESET, then we can look elsewhere.

If the problem remains after disabling ESET, then we can look elsewhere.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
521 izisombululo 4903 izimpendulo
Kuphostiwe
Hello anze, If you're reluctant to disable ESET: You're best off with just using Windows built-in Defender and maybe let [https://www.malwarebytes.com/ malwarebytes] run a scan once a month. Also see : https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/ And : http://tech.firstpost.com/news-analysis/ex-mozilla-firefox-developer-says-anti-virus-software-does-more-harm-than-good-359798.html<BR>
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Buza umbuzo

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