X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

emails not showing in thunderbird but are showing in windows mail

Kuphostiwe

I have downloaded Thunderbird and made it my default email provider. The problem is emails are not coming through to my inbox but are coming through in my Windows mail inbox without any problems. If i forward them from mail to myself they come straight through to Thunderbird. George

I have downloaded Thunderbird and made it my default email provider. The problem is emails are not coming through to my inbox but are coming through in my Windows mail inbox without any problems. If i forward them from mail to myself they come straight through to Thunderbird. George

Isisombululo esikhethiwe

Hi Matt Thank you for the reply, I have tried everything I can but it will not work properly on my desktop. I asked for the Thunderbird app on my smart phone (it is a new one) and it gave me Blue mail. As I said at first if I get an email it won’t come into Thunderbird. If I forward it to myself or my wife’s account from my windows mail it goes straight in to Thunderbird without any problems. I have double checked and I am running imap servers and not pop3 in any of my accounts.

Funda le mpendulo ngokuhambisana nalesi sihloko 0
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Eminye Imininingwane

sfhowes
  • Top 10 Contributor
1414 izisombululo 6709 izimpendulo
Kuphostiwe

Impendulo Ewusizo

If the account is setup as POP on Windows Mail, it probably deletes mail from the server after download, making it inaccessible to TB. How is it set up in Mail and TB? If it's IMAP, the mail is synced between multiple email programs on multiple devices.

If the account is setup as POP on Windows Mail, it probably deletes mail from the server after download, making it inaccessible to TB. How is it set up in Mail and TB? If it's IMAP, the mail is synced between multiple email programs on multiple devices.
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

I have changed my mail to imap but i am still not getting all the emails through Thunderbird on the desktop. I have installed Thunderbird app on my phone and i get all the emails through there. It is driving me crazy. I have even tried removing the email accounts from Mail to see if that helps.

I have changed my mail to imap but i am still not getting all the emails through Thunderbird on the desktop. I have installed Thunderbird app on my phone and i get all the emails through there. It is driving me crazy. I have even tried removing the email accounts from Mail to see if that helps.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
sfhowes
  • Top 10 Contributor
1414 izisombululo 6709 izimpendulo
Kuphostiwe

How did you change the account to IMAP? It's not sufficient to just change the server settings - the account has to be re-added as IMAP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Also, if it was a gmail POP account, they don't allow downloading to multiple email programs unless 'recent mode' is enabled.

How did you change the account to IMAP? It's not sufficient to just change the server settings - the account has to be re-added as IMAP: http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account Also, if it was a gmail POP account, they don't allow downloading to multiple email programs unless 'recent mode' is enabled.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I uninstalled Thunderbird and reinstalled it. I made sure the accounts went in as imap accounts and not pop3. If i forward the emails from mail to Thunderbird they come straight through. Some are getting through, that is what i can't understand.

I uninstalled Thunderbird and reinstalled it. I made sure the accounts went in as imap accounts and not pop3. If i forward the emails from mail to Thunderbird they come straight through. Some are getting through, that is what i can't understand.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
sfhowes
  • Top 10 Contributor
1414 izisombululo 6709 izimpendulo
Kuphostiwe

The account must be set up as IMAP on all devices, computers and phones included.

The account must be set up as IMAP on all devices, computers and phones included.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I will try this, as i have pop3 email in my outlook account

I will try this, as i have pop3 email in my outlook account
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

No it made no difference. I am going to uninstall the program and go back to Windows Mail. The forum is a great help but no help at all from Mozilla

No it made no difference. I am going to uninstall the program and go back to Windows Mail. The forum is a great help but no help at all from Mozilla
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Matt
  • Top 10 Contributor
  • Moderator
3189 izisombululo 21772 izimpendulo
Kuphostiwe

thecatman3 said

No it made no difference. I am going to uninstall the program and go back to Windows Mail. The forum is a great help but no help at all from Mozilla

You using a product produced by the Thunderbird community, Mozilla just has their name on it from when they "ceased" development in 2012.

I see lots of issues with what you have said here, starting with having Thunderbird on your phone. There is no Thunderbird for Android or Apple devices. So do we guess you have one of the exceedingly rare of now older Windows phones?

My personal guess, which was suggested by sfhowes is that your windows mail is still configured to POP and is deleting the mail. Have you deleted your accounts from it and ensured they go back as IMAP? My guess is not.

If yes perhaps you could post the account settings shown in the troubleshooting information on the help menu. Then someone can actually see what you have set instead of relying on whispers of what you think you have done.

''thecatman3 [[#answer-1232080|said]]'' <blockquote> No it made no difference. I am going to uninstall the program and go back to Windows Mail. The forum is a great help but no help at all from Mozilla </blockquote> You using a product produced by the Thunderbird community, Mozilla just has their name on it from when they "ceased" development in 2012. I see lots of issues with what you have said here, starting with having Thunderbird on your phone. There is no Thunderbird for Android or Apple devices. So do we guess you have one of the exceedingly rare of now older Windows phones? My personal guess, which was suggested by sfhowes is that your windows mail is still configured to POP and is deleting the mail. Have you deleted your accounts from it and ensured they go back as IMAP? My guess is not. If yes perhaps you could post the account settings shown in the troubleshooting information on the help menu. Then someone can actually see what you have set instead of relying on whispers of what you think you have done.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Isisombululo Esikhethiwe

Hi Matt Thank you for the reply, I have tried everything I can but it will not work properly on my desktop. I asked for the Thunderbird app on my smart phone (it is a new one) and it gave me Blue mail. As I said at first if I get an email it won’t come into Thunderbird. If I forward it to myself or my wife’s account from my windows mail it goes straight in to Thunderbird without any problems. I have double checked and I am running imap servers and not pop3 in any of my accounts.

Hi Matt Thank you for the reply, I have tried everything I can but it will not work properly on my desktop. I asked for the Thunderbird app on my smart phone (it is a new one) and it gave me Blue mail. As I said at first if I get an email it won’t come into Thunderbird. If I forward it to myself or my wife’s account from my windows mail it goes straight in to Thunderbird without any problems. I have double checked and I am running imap servers and not pop3 in any of my accounts.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.