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I lost my full profile (add-ons, bookmarks) when updating

Kuphostiwe

I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.

I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.
Isicaphuno
FredMcD
  • Top 10 Contributor
4257 izisombululo 59613 izimpendulo
Kuphostiwe
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17534 izisombululo 158549 izimpendulo
Kuphostiwe
See also: *https://support.mozilla.org/en-US/kb/forum-response-recover-bookmarks-after-update
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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