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Ask to save logins and passwords for websites, check mark keeps dissappearing

Kuphostiwe

the check mark on ---Ask to save logins and passwords for websites, keeps dissappearing. so the function does not work. this just started happening

the check mark on ---Ask to save logins and passwords for websites, keeps dissappearing. so the function does not work. this just started happening
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

McCoy
  • Top 10 Contributor
465 izisombululo 4238 izimpendulo
Kuphostiwe

Hello mdkrx73,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under "History" => Firefox will : choose : "Use custom settings for history" Uncheck : "Always use private browsing mode"

If that's not it : are you perhaps using an external password manager  ?

Hello mdkrx73, Would you please make sure that you're not in permanent Private Browsing mode : 3-bar menu (or 'Tools') => Options => Privacy & Security => under "History" => Firefox will : choose : "Use custom settings for history" Uncheck : "Always use private browsing mode" If that's not it : are you perhaps using an external password manager ?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

everything you said is exactly that way on my computer...any other suggestions...This problem just started. had it fixed by geek squad another time but could not fix it this time

everything you said is exactly that way on my computer...any other suggestions...This problem just started. had it fixed by geek squad another time but could not fix it this time
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
465 izisombululo 4238 izimpendulo
Kuphostiwe

Let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems


If the above doesn't help either, would you please follow the steps in this article :

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode And : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems --------------------------------------------------------------------------------------------- If the above doesn't help either, would you please follow the steps in this article : https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17269 izisombululo 156091 izimpendulo
Kuphostiwe

Are you using an external Password Manager like Roboform or "Trend Micro Password Manager" ?

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

Are you using an external Password Manager like Roboform or "Trend Micro Password Manager" ? If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
465 izisombululo 4238 izimpendulo
Kuphostiwe

McCoy said

If that's not it : are you perhaps using an external password manager  ?

And the answer is ...... (?)

''McCoy [[#answer-1227079|said]]'' <blockquote> If that's not it : are you perhaps using an external password manager ? </blockquote> And the answer is ...... (?)
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4147 izisombululo 57892 izimpendulo
Kuphostiwe

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save '''Note:''' Some software, '''like''' Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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