X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

you auto updated and now I have lost all bookmarks and function of foxfire

Kuphostiwe

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Isisombululo esikhethiwe

Hi TerrelF, sorry to hear about this problem.

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Actually, please do not delete anything here, don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

Funda le mpendulo ngokuhambisana nalesi sihloko 1
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4127 izisombululo 57595 izimpendulo
Kuphostiwe
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

The only backup for old foxfire on the desktop was created six hours ago and I find most files in it to be empty. Must have over written the old one before it. Not sure how to restore the six hour old one. Is this as big a mess as I fear? How would one go about recovering a profile. What you list as instrucions are impossibie. I have been trying to get this going for seven hours. I need some help.

The only backup for old foxfire on the desktop was created six hours ago and I find most files in it to be empty. Must have over written the old one before it. Not sure how to restore the six hour old one. Is this as big a mess as I fear? How would one go about recovering a profile. What you list as instrucions are impossibie. I have been trying to get this going for seven hours. I need some help.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
8434 izisombululo 68835 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Hi TerrelF, sorry to hear about this problem.

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Actually, please do not delete anything here, don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

Hi TerrelF, sorry to hear about this problem. If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks. If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows: '''Profile Manager Page''' Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now. The profile that Firefox is currently using will have this: '''This is the profile in use and it cannot be deleted.''' ''Actually, please do not delete anything here, don't use any Remove buttons.'' Do you have another profile named '''default''' or default-''longnumber'' listed on this page? If so, you can check whether it is the one you were using recently by clicking its '''Launch profile in new browser''' button. If it isn't what you want, simply close that new window. If it IS what you want, back on the about:profiles page, click the '''Set as default profile''' button for that profile so Firefox uses it automatically at the next startup. Any progress so far, or do we need to keep looking for your data in some other places?
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

Thank you so much. The very tool for this problem.

Thank you so much. The very tool for this problem.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.