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After Outlook (O365) update when clicking link in email, get Firefox is already running but is not responding

Kuphostiwe

O365 updated yesterday and since then if I click a link in an email I get this error. If I change my browser default to IE or Chrome links work without issue. The error happens whether FF is open of closed. I haven't noticed any other issues with FF.

FF - 67.0 (64-bit) Windows 10 Pro Office 365, 1904 build 11601.20230

O365 updated yesterday and since then if I click a link in an email I get this error. If I change my browser default to IE or Chrome links work without issue. The error happens whether FF is open of closed. I haven't noticed any other issues with FF. FF - 67.0 (64-bit) Windows 10 Pro Office 365, 1904 build 11601.20230
Ama-screenshot ananyekiwe

Okulungisiwe ngu larrycore

Isisombululo esikhethiwe

Have you tried uninstalled FireFox completely and then trying?

Funda le mpendulo ngokuhambisana nalesi sihloko 1
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

Jeremy Sanders 12 izisombululo 142 izimpendulo
Kuphostiwe

I would go to your control panel -> right click O365 -> Select repair -> quick repair.

Let me know if that works for you.

I would go to your control panel -> right click O365 -> Select repair -> quick repair. Let me know if that works for you.
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

I did a full uninstall of O365, rebooted, then installed again. No change.

I did a full uninstall of O365, rebooted, then installed again. No change.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Jeremy Sanders 12 izisombululo 142 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Have you tried uninstalled FireFox completely and then trying?

Have you tried uninstalled FireFox completely and then trying?
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

With everything else in FF working I didn't think that would be needed, but it did the trick. Thanks.

With everything else in FF working I didn't think that would be needed, but it did the trick. Thanks.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
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17530 izisombululo 158511 izimpendulo
Kuphostiwe

Does it make a difference if you modify this pref on the about:config page>

  • browser.link.open_newwindow.override.external = 3
  • 1: current tab; 2:new window; 3:new tab;

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Does it make a difference if you modify this pref on the <b>about:config</b> page> *browser.link.open_newwindow.override.external = 3 *1: current tab; 2:new window; 3:new tab; You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

cor-el said

Does it make a difference if you modify this pref on the about:config page>
  • browser.link.open_newwindow.override.external = 3
  • 1: current tab; 2:new window; 3:new tab;
You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Already did a reinstall of FF which solved it.

''cor-el [[#answer-1224375|said]]'' <blockquote> Does it make a difference if you modify this pref on the <b>about:config</b> page> *browser.link.open_newwindow.override.external = 3 *1: current tab; 2:new window; 3:new tab; You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config </blockquote> Already did a reinstall of FF which solved it.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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