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Isithangami Sabeseki

How do I open my cam in video chatroom?

Kuphostiwe

In video chat rooms when I get to Allow or Deny box to turn on cam, my mouse does not work in that box, I am on a Mac and it will work in Safari, but not in Firefox. Anyone know how to get the Allow button to work?

In video chat rooms when I get to Allow or Deny box to turn on cam, my mouse does not work in that box, I am on a Mac and it will work in Safari, but not in Firefox. Anyone know how to get the Allow button to work?
Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • Firefox 67.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:67.0) Gecko/20100101 Firefox/67.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/67.0/Darwin/en-US/

Izandiso

  • Dashlane 6.1919.0 (jetpack-extension@dashlane.com)
  • Enhancer for YouTube™ 2.0.89 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • Honey 11.3.5 (jid1-93CWPmRbVPjRQA@jetpack)
  • uBlock Origin 1.19.2 (uBlock0@raymondhill.net)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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Okuthandwayo Okulungisiwe

Misc

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McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Hello knap3,

Would you try this please :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown (next to 'Connection') and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Use the Camera". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

Any luck  ?

Hello knap3, Would you try this please : When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar. Then click on the little black arrow on the dropdown (next to 'Connection') and then on "More Information", which will take you to "Page Info". Click on the 'Permissions" tab and scroll down to "Use the Camera". Uncheck "Use Default" and check "Allow". Then close and restart Firefox. Any luck ?
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

Thanks for you response, but unfortunately this did not solve my problem. I appreciate your trying to help. John

Thanks for you response, but unfortunately this did not solve my problem. I appreciate your trying to help. John
Ingabe lokhu kube usizo kuwena?
Isicaphuno
McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe

knap3 said

Thanks for you response, but unfortunately this did not solve my problem.

Bummer ......

Stab in the dark - would you check this please :

Preferences => Add-ons => Plugins :

Make sure that "Shockwave Flash" is set to "Always Activate"


If that doesn't make a difference either, would you take a look at this article and see if you can find anything helpful there :

https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions

''knap3 [[#answer-1224016|said]]'' <blockquote> Thanks for you response, but unfortunately this did not solve my problem. </blockquote> Bummer ...... Stab in the dark - would you check this please : Preferences => Add-ons => Plugins : Make sure that "Shockwave Flash" is set to "Always Activate" -------------------------------------------------------------------------------------------- If that doesn't make a difference either, would you take a look at this article and see if you can find anything helpful there : https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Hello again. I wanted to tell you that your first advice did the trick, but in order for it to work, I had to reboot the computer not just restart firefox. Thanks again.

John

Hello again. I wanted to tell you that your first advice did the trick, but in order for it to work, I had to reboot the computer not just restart firefox. Thanks again. John
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17473 izisombululo 157934 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
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Isicaphuno
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