This morning my Firefox prompted for an update and adding a mobile phone sync... in the process ALL bookmarks were lost. HELP.
I tried fixes per suggestions, but there is no back-up to back up. All bookmarks are just plain gone. Can anyone help
Eminye Imininingwane Yohlelo
- Shockwave Flash 32.0 r0
- I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0
Did you try to reboot the computer?
Do you have automatically created compressed .jsonlz4 JSON backups in the bookmarkbackups folder available?
- Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore
You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.
- use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
In case errors are reported with "Verify Integrity" close and restart Firefox and retry.
If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder