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Why so many Firefox crashes as of late?

Kuphostiwe
Here's my latest crash: https://crash-stats.mozilla.org/report/index/93985535-70f3-4d81-8116-6d32d0190518
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Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
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17267 izisombululo 156041 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Are you using "Clear history when Firefox closes" to clear any personal data?


This looks like a problem with the places.sqlite database (bookmarks and history).

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Are you using "Clear history when Firefox closes" to clear any personal data? ---- This looks like a problem with the places.sqlite database (bookmarks and history). You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

I just refreshed Firefox. I don't have clear history when Firefox closes checked. I've had this issue more than once when Firefox Sync tries to sync forever. I'll let you know if it comes back again.

I just refreshed Firefox. I don't have clear history when Firefox closes checked. I've had this issue more than once when Firefox Sync tries to sync forever. I'll let you know if it comes back again.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I'd appreciate it if you or someone can file a bug on Bugzilla to help stop this from happening again.

I'd appreciate it if you or someone can file a bug on Bugzilla to help stop this from happening again.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
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17267 izisombululo 156041 izimpendulo
Kuphostiwe

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

You can open <b>about:sync-log</b> via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply. *https://pastebin.com/
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Isicaphuno

Umnikazi wombuzo

Here's my latest crash: https://crash-stats.mozilla.org/report/index/31f29d2c-0d78-4bef-8e3a-7624d0190522

For the first time ever, I got a success sync instead of an error sync in about:sync-log.

Here's my latest crash: https://crash-stats.mozilla.org/report/index/31f29d2c-0d78-4bef-8e3a-7624d0190522 For the first time ever, I got a success sync instead of an error sync in about:sync-log.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17267 izisombululo 156041 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Try to clear "offline website data" once in Firefox.

Remove the checkmark on all items except "offline website data" and set the time range to "everything".

  • History -> "Clear Recent History" (Ctrl+Shift+Delete)
Try to clear "offline website data" once in Firefox. Remove the checkmark on all items except "offline website data" and set the time range to "everything". *History -> "Clear Recent History" (Ctrl+Shift+Delete) *https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

I just did that. Here's my latest crash: https://crash-stats.mozilla.org/report/index/af564f1c-f7df-4c7d-b207-058680190522
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17267 izisombululo 156041 izimpendulo
Kuphostiwe

Firefox 67.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ]


You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Firefox 67.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ] ---- You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno

Umnikazi wombuzo

I wonder, if I get a new Windows 10 2-in-1 on July 31, 2020 and sold my Dell Inspiron 7558 on eBay, OfferUp, or Mercari while it still has retail value, would that help with the reliability of Firefox as well as Windows 10 in general? More and more programs my Dell Inspiron 7558 came with are being uninstalled by Windows since they won't work on the latest public build once I install it. When I upgraded to Windows 10 version 19H1, it uninstalled Intel WiDi for that reason.

I wonder, if I get a new Windows 10 2-in-1 on July 31, 2020 and sold my Dell Inspiron 7558 on eBay, OfferUp, or Mercari while it still has retail value, would that help with the reliability of Firefox as well as Windows 10 in general? More and more programs my Dell Inspiron 7558 came with are being uninstalled by Windows since they won't work on the latest public build once I install it. When I upgraded to Windows 10 version 19H1, it uninstalled Intel WiDi for that reason.
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Isicaphuno
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