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Accented characters appear with extra accent mark: ´á ´é ´í ´ó ´ú (intermittently).

Kuphostiwe

After Firefox has been open more than a few minutes, usually with at least two or three windows and/or tabs open, when I try to type accented characters (á, é, í, ó, ú Á É Í Ó Ú) they come out with an extra accent mark preceding the accented letter (´á ´é ´í ´ó ´ú). I usually have a WebWhatsApp window open.

This doesn't happen in other browsers or other programs that take text.

At the same time, the Ctrl+F (for find) function stops working. If I close all of the windows, and attempt to reopen Firefox, I get an error that says that Firefox is still running, and do I want to close it? I say yes, and it closes. And for a short or longer while, the problems go away. Then they come back.


Using Spanish (Mexico) language and Latin American keyboard, with Español (Mexico) language pack installed.

Lenovo Flex 3 -1570 laptop, Windows 10 Home v. 1803 . Updated Firefox Quantum 66.0.5. Had Firefox "optimized" a few times by my Lenovo tech support subscription service. No effect.

After Firefox has been open more than a few minutes, usually with at least two or three windows and/or tabs open, when I try to type accented characters (á, é, í, ó, ú Á É Í Ó Ú) they come out with an extra accent mark preceding the accented letter (´á ´é ´í ´ó ´ú). I usually have a WebWhatsApp window open. This doesn't happen in other browsers or other programs that take text. At the same time, the Ctrl+F (for find) function stops working. If I close all of the windows, and attempt to reopen Firefox, I get an error that says that Firefox is still running, and do I want to close it? I say yes, and it closes. And for a short or longer while, the problems go away. Then they come back. Using Spanish (Mexico) language and Latin American keyboard, with Español (Mexico) language pack installed. Lenovo Flex 3 -1570 laptop, Windows 10 Home v. 1803 . Updated Firefox Quantum 66.0.5. Had Firefox "optimized" a few times by my Lenovo tech support subscription service. No effect.
Isicaphuno

Eminye Imininingwane Yohlelo

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OpnenH264 Video Codec (Cisco) Widevine Content Decryption Module (Google) Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.131 Safari/537.36

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Ingabe lokhu kube usizo kuwena? 0
Isicaphuno

Umnikazi wombuzo

No, I've never seen that dialog.

Where should it appear?

When?

The problem posted occurs during normal use. There are no "errors" that appear, nor anything else. Simply, the extra accent marks, and failure of the Ctrl+F (search) function to respond.

No, I've never seen that dialog. Where should it appear? When? The problem posted occurs during normal use. There are no "errors" that appear, nor anything else. Simply, the extra accent marks, and failure of the Ctrl+F (search) function to respond.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe

What dialog?

What dialog?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

FredMcD said

What dialog?

Any field that accepts free text. For example, messages in WhatsApp Web, e-mails in Yahoo Mail or Hotmail, posts in Wordreference.com. It could occur in this field where I'm inputting my response.

The screenshot is from a WhatsApp message, but it could be anywhere that I'm typing. And unfortunately it's intermittent. I also have a video but this system won't allow me to upload it.

''FredMcD [[#answer-1222758|said]]'' <blockquote> What dialog? </blockquote> Any field that accepts free text. For example, messages in WhatsApp Web, e-mails in Yahoo Mail or Hotmail, posts in Wordreference.com. It could occur in this field where I'm inputting my response. The screenshot is from a WhatsApp message, but it could be anywhere that I'm typing. And unfortunately it's intermittent. I also have a video but this system won't allow me to upload it.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe

Our uploader is only for pictures. Have you tried Safe Mode?

Our uploader is only for pictures. Have you tried Safe Mode?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

FredMcD said

Have you tried Safe Mode?

The problem hasn't recurred today, so not yet. Although if it works, I guess I would always have to work in Safe Mode for it to be of any help.

''FredMcD [[#answer-1222813|said]]'' <blockquote> Have you tried Safe Mode? </blockquote> The problem hasn't recurred today, so not yet. Although if it works, I guess I would always have to work in Safe Mode for it to be of any help.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe

Is the problem on some websites, a few? Does the extra accent mark appear when you press a key of after?

Open a 'Word' type program. Does it have the problem? Create an accented character in 'Word' and copy it. now paste it into the browser.

Is the problem on some websites, a few? Does the extra accent mark appear when you press a key of after? Open a 'Word' type program. Does it have the problem? Create an accented character in 'Word' and copy it. now paste it into the browser.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
Ingabe lokhu kube usizo kuwena?
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17336 izisombululo 156738 izimpendulo
Kuphostiwe

How are you typing these accented characters? Is this via dead keys (i.e. you first type the accent and then the character and then they are combined) or are these characters present with the keyboard layout you use?

How are you typing these accented characters? Is this via dead keys (i.e. you first type the accent and then the character and then they are combined) or are these characters present with the keyboard layout you use?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Q: Is the problem on some websites, a few? A: Any window on any website that is open in Firefox, and in which I type something in Spanish. WHEN it occurs.

Q: Does the extra accent mark appear when you press a key of after? A: In the Spanish (Mexico) keyboard, to type the accented character, I type the left bracket key ( [ ) and then a vowel. Normally, the accented vowel appears ( á ). When this problem is occurring, an accent appears when I type the left bracket, and then the accented character appears when I type the vowel, ( ´á).

In case it helps, to reproduce the effect with the browser functioning normally, I type the left bracket ( [ ), then space bar, and an accent mark appears.


Q: Open a 'Word' type program. Does it have the problem? Create an accented character in 'Word' and copy it. now paste it into the browser. A: No, it doesn't happen in Word, WordPerfect, Notepad or ANY program other than Firefox. Pasting from other programs works fine. That's what I have to do, normally from Notepad. It's just a bother having to to that every time I type in Spanish (WHEN the problem is occurring).

Q: Is the problem on some websites, a few? A: Any window on any website that is open in Firefox, and in which I type something in Spanish. WHEN it occurs. Q: Does the extra accent mark appear when you press a key of after? A: In the Spanish (Mexico) keyboard, to type the accented character, I type the left bracket key ( [ ) and then a vowel. Normally, the accented vowel appears ( á ). When this problem is occurring, an accent appears when I type the left bracket, and then the accented character appears when I type the vowel, ( ´á). In case it helps, to reproduce the effect with the browser functioning normally, I type the left bracket ( [ ), then space bar, and an accent mark appears. Q: Open a 'Word' type program. Does it have the problem? Create an accented character in 'Word' and copy it. now paste it into the browser. A: No, it doesn't happen in Word, WordPerfect, Notepad or ANY program other than Firefox. Pasting from other programs works fine. That's what I have to do, normally from Notepad. It's just a bother having to to that every time I type in Spanish (WHEN the problem is occurring).

Okulungisiwe ngu bergepet

Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Firefox Version: 66.0.5 Build ID: 20190507012018 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0 OS: Windows_NT 10.0 Multiprocess Windows: 2/2 Enabled by default Web Content Processes: 7/8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Baidu Search Update Version: 2.66 ID: baidu-code-update@mozillaonline.com

Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Adobe Acrobat Version: 18.0.10 Enabled: true ID: web2pdfextension.17@acrobat.adobe.com

Security Software


Type: Windows Defender Antivirus Type: Windows Defender Antivirus Type: Windows Firewall

Graphics


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Firefox Version: 66.0.5 Build ID: 20190507012018 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0 OS: Windows_NT 10.0 Multiprocess Windows: 2/2 Enabled by default Web Content Processes: 7/8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days All Crash Reports Firefox Features ------------------------------------- Name: Baidu Search Update Version: 2.66 ID: baidu-code-update@mozillaonline.com Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Name: Adobe Acrobat Version: 18.0.10 Enabled: true ID: web2pdfextension.17@acrobat.adobe.com Security Software ----------------- Type: Windows Defender Antivirus Type: Windows Defender Antivirus Type: Windows Firewall Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) asyncPanZoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled webgl1WSIInfo: EGL_VENDOR: Google Inc. 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(adapter LUID: 000000000000a496) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_texture
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FredMcD
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4188 izisombululo 58449 izimpendulo
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I'm out of ideas. Could it be something about the keyboard software?

I'm out of ideas. Could it be something about the keyboard software?
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Isicaphuno

Umnikazi wombuzo

FredMcD said

I'm out of ideas. Could it be something about the keyboard software?

I don't know.

As I mentioned, when the "accented character" problem happens, I also lose the search function (Ctrl+f) in Firefox. I have to close all of the Firefox windows and reopen.

Prior to reopening, I get a message saying that Firefox is still running, and would I like to close it? (All windows closed). Once I close it and reopen, the problem resolves. For a little while.

''FredMcD [[#answer-1222928|said]]'' <blockquote> I'm out of ideas. Could it be something about the keyboard software? </blockquote> I don't know. As I mentioned, when the "accented character" problem happens, I also lose the search function (Ctrl+f) in Firefox. I have to close all of the Firefox windows and reopen. Prior to reopening, I get a message saying that Firefox is still running, and would I like to close it? (All windows closed). Once I close it and reopen, the problem resolves. For a little while.
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FredMcD
  • Top 10 Contributor
4188 izisombululo 58449 izimpendulo
Kuphostiwe
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://www.basezap.com/cant-open-firefox-because-a-copy-of-firefox-is-already-open-mac/ https://apple.stackexchange.com/questions/196771/cant-open-firefox-because-a-copy-of-firefox-is-already-open http://kb.mozillazine.org/Firefox.exe_always_open
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