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firefox - my profile is missing and nothing works

Kuphostiwe

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now... 2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s This is where firefox really lets itself down and I am not going to donate. ANY IDEAS ? THANK YOU

Isisombululo esikhethiwe

Did you look at this article?

Did you copy profiles.ini as well?

Note that you can use the JSON backups in the bookmarkbackups folder to restore the bookmarks or transfer places.sqlite.

You can copy files like these with Firefox closed to the current profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

See also:

Funda le mpendulo ngokuhambisana nalesi sihloko 0
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1 Safari/605.1.15

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4188 izisombululo 58469 izimpendulo
Kuphostiwe

issedpoff said

did the transfer from the external hard drive

Did you copy the whole folder? Did you get your setting, passwords, history . . . . Are the bookmarks empty? What is inside?

The places.sqlite file contains your History and Bookmarks.

''issedpoff [[#question-1258976|said]]'' <blockquote> did the transfer from the external hard drive </blockquote> Did you copy the whole folder? Did you get your setting, passwords, history . . . . Are the bookmarks empty? What is inside? The '''places.sqlite''' file contains your History and Bookmarks.
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Isicaphuno

Umnikazi wombuzo

thanks for the reply

when i say i did the transfer, it was just the standard apple time machine back up method where you connect the external mybook hard drive to your new iMac... exactly what it transfers i don't know.

I'm not very tech minded as far as files and coding goes. where is the places.sqlite file found?

i used this method to back up on the 2009 imac https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

at the moment on the new imac i closed down firefox and reopened it and then it wouldn't open so then i tried to download and install quantum but the same thing happened 'your firefox profile cannot be loaded. it may be missing or inaccessible'.

i can still use it on the old imac though?

thanks for the reply when i say i did the transfer, it was just the standard apple time machine back up method where you connect the external mybook hard drive to your new iMac... exactly what it transfers i don't know. I'm not very tech minded as far as files and coding goes. where is the places.sqlite file found? i used this method to back up on the 2009 imac https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them at the moment on the new imac i closed down firefox and reopened it and then it wouldn't open so then i tried to download and install quantum but the same thing happened 'your firefox profile cannot be loaded. it may be missing or inaccessible'. i can still use it on the old imac though?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Don't know if originally i got setting, passwords, history . . . . but bookmarks were empty

Don't know if originally i got setting, passwords, history . . . . but bookmarks were empty
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4188 izisombululo 58469 izimpendulo
Kuphostiwe

I don't know Macs and called for more help.

I don't know Macs and called for more help.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

thank you Fred

thank you Fred
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17341 izisombululo 156769 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Did you look at this article?

Did you copy profiles.ini as well?

Note that you can use the JSON backups in the bookmarkbackups folder to restore the bookmarks or transfer places.sqlite.

You can copy files like these with Firefox closed to the current profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

See also:

Did you look at this article? *https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible Did you copy profiles.ini as well? Note that you can use the JSON backups in the bookmarkbackups folder to restore the bookmarks or transfer places.sqlite. You can copy files like these with Firefox closed to the current profile folder to recover specific data. *bookmarks and history: places.sqlite *bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder *cookies.sqlite for the Cookies *formhistory.sqlite for saved autocomplete Form Data *logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager<br>if you only have key3.db then make sure to remove an existing key4.db *cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager<br>if you only have cert8.db then make sure to remove an existing cert9.db *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences) *sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder) See also: *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

firefox has returned to normal.... I turned the new iMac off and on again.

Thank you for the help though I really appreciate it, I didn't want to have start using goggle chrome!

firefox has returned to normal.... I turned the new iMac off and on again. Thank you for the help though I really appreciate it, I didn't want to have start using goggle chrome!
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Isicaphuno
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